Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
References
Timeline
Generic

Tory Eagles

Crescent City,CA

Summary

Accomplished leader offering experience implementing innovative programs aimed at meeting the needs of College of the Redwoods and students. Highly skilled at building professional relationships, providing leadership, promoting a collegial atmosphere, and making key decisions. Articulate, motivated, and analytical in approaching problems impacting program performance.

Overview

19
19
years of professional experience

Work History

Program Coordinator

CR Pelican Bay Scholars, College of the Redwoods
03.2019 - Current
  • Promotes a collaborative, inclusive, and participatory atmosphere within the department, District, and with external partners.
  • Collaborates with stakeholders regularly for planning, idea sharing, and decision-making, and to achieve consistency in program objectives and services.
  • Ensures knowledge and compliance with applicable federal and state legislation, policies, practices, and procedures of correction institutions and higher education.
  • Provides oversight of program logistics and ongoing direction and leadership.
  • Assesses and presents data to guide program direction.
  • Monitors programming schedules, conformance to guidelines, and quality.
  • Enhances program efficiency by streamlining processes, demonstrating adaptability, and implementing innovative solutions.
  • Coordinates and oversees staff workload and provides technical support with necessary resources to carry out duties successfully.
  • Mentors students, faculty, and staff and assists with solution-focused problem-solving.
  • Motivates employees to align operations with organizational mission using appropriate training initiatives and presentations.
  • Advocates for program needs.
  • Establishes strategic partnerships with external organizations, expanding program reach and impact.
  • Organizes and participates in program, District, CDCR institution, and conference presentations and trainings that support program effectiveness, student success, and employee retention.
  • Provides case management and academic advising for students from diverse academic, ethnic, socioeconomic, and cultural backgrounds.
  • Maintains detailed records of program activities and participant data, ensuring compliance with applicable regulations.
  • Develops program marketing and outreach strategies to increase awareness and attract new participants.

Student Services Specialist

Financial Aid/CR Pelican Bay Scholars, College of the Redwoods
08.2011 - 03.2019
  • Promoted a collaborative, inclusive, and participatory atmosphere within the department, District, and with external partners.
  • Processed complex confidential data using the District’s Ellucian, SARS, and Etrieve systems.
  • Managed workload to maintain efficient department practices with little supervision or oversight.
  • Interpreted government and district policy and applied regulations to daily tasks.
  • Allocated federal, state, and local funds, including federal work-study, Veteran education benefits, and Special Conditions.
  • Supported student success and facilitated activities on campus and at Pelican Bay State Prison.
  • Participated in conference, District, and CDCR trainings.
  • Streamlined communication efforts between different departments within the institution to enhance overall effectiveness of student services.
  • Increased student engagement by organizing workshops, events, and outreach initiatives focused on education goals.
  • Delivered supportive and knowledgeable financial aid information to students with academic or personal concerns.
  • Created informational marketing materials.
  • Advocated for students to access available resources.
  • Provided information and coordinated referrals for available programs.

Student Services Specialist

Admissions Office, College of the Redwoods
08.2008 - 08.2011
  • Promoted a collaborative, inclusive, and participatory atmosphere within the department, District, and with external partners.
  • Compiled and entered information into the District’s Datatel, SARS, and Etrieve systems.
  • Assisted with the reconciliation of Cal Card purchases.
  • Provided information regarding the campus budget and corresponding funding codes.
  • Delivered student support and customer service.
  • Provided resources to support students in achieving career goals.
  • Educated students on the admissions process and scholarship requirements.
  • Facilitated connections between students and resources such as tutoring, financial aid, counseling services, or disability accommodations.
  • Provided exceptional customer service to students, addressing concerns in a timely manner and advocating for their needs.

Office Assistant

California Prison Industry Authority, Pelican Bay State Prison
01.2005 - 12.2007
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Reviewed files, records, and other documents to obtain information to respond to requests.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Expedited document processing into spreadsheets and institutional databases.
  • Interacted with institutional staff, custody, and incarcerated individuals.
  • Ensured compliance with department regulations to protect confidential information.
  • Supported the mission and integrity of program and institution.

Education

Master of Arts - Social Work

Cal Poly Humboldt
Arcata, CA
05.2019

Bachelor of Arts - Social Work

Cal Poly Humboldt
Arcata, CA
05.2017

Associate of Science -

College of The Redwoods
Crescent City, CA
12.2006

Skills

  • Program Leadership
  • Detail-oriented
  • Team Oversight
  • Logistics Operations
  • Cultural Sensitivity
  • Strategic Planning
  • Good Judgment
  • Training Coordination

Awards

  • Certificate of Appreciation, 15 Years of Service, College of the Redwoods, 2023
  • Kathy Smith Leadership Award, College of the Redwoods, 2022
  • Certificate of Appreciation, 10 Years of Service, College of the Redwoods, 2018
  • Employee Recognition, College of the Redwoods Del Norte, 2017
  • Certificate of Appreciation, Del Norte County Veterans of Foreign Wars, 2014 & 2015
  • Certificate of Appreciation, 5 Years of Service, College of the Redwoods, 2013
  • Publication in the National Dean’s List, 2004
  • Certificate of Commendation, College of the Redwoods, 2004

Volunteer Experience

  • SF State University 6th Annual Celebration “Tragedy & Triumph”, Coordinator, 2023
  • Rise Up Conference "Creating Education Programming with Partners", Presenter, 2023
  • Rising Scholars Transcript Think Tank, Participant, 2023
  • CSU Los Angeles, Lancaster State Prison Graduation, Commencement Speaker, 2023
  • Career & Professional Network Event, Facilitator/Presenter, 2023 & 2024
  • California Chancellor’s Office, Board of Governors, Presenter, 2023
  • CSU Northridge Project Rebound, Presenter, 2023
  • Cal Poly Humboldt Art Exhibition “More Than a Number”, Coordinator, 2023
  • National Conference on Education in Prison, Proposal Submitter & Presenter, 2019
  • Trauma-Informed and Resiliency-Based Practice for Teaching in Prison, Participant, 2019
  • Colleges Serving Incarcerated Students Chancellor’s Office Conference, Participant, 2019
  • CR Pelican Bay Scholars Educated Radicals, Club Advisor, 2019-Present
  • University Workshop Event, Facilitator/Presenter, 2019
  • Cal Poly Humboldt Social Work Department Intensive, Presenter, 2019
  • Colleges Serving Incarcerated Students Chancellor’s Office Conference, Participant, 2018
  • Institutional Effectiveness Partnership Initiative Conference, Attendee, 2018
  • Prison University Project Training, Attendee, 2018
  • CR Behavioral Intervention Team, Member, 2018-2020
  • California School Employee Association, Vice President, 2013-2015 & 2018-2020
  • Police and Communities Together (PACT), Presenter, 2017-2018
  • ACE’s, Trauma & Resiliency, Attendee, 2017
  • T3 Literacy Lecture: Literacy, Equity and the Community College, Attendee, 2017
  • Serving Veteran & Military Students at Community College, Attendee, 2017
  • Occupational Empowerment Series, Coordinator & Presenter, 2016-2017
  • Mental Health Stigma Buster, Presenter, 2016 & 2017
  • North Coast Stand Down, Volunteer, 2016
  • Mental Health Care for Family Members of Post 9/11 Veterans, Attendee, 2016
  • Social Justice Summit: Theory to Action, Attendee, 2016
  • Building Healthy Communities Healthcare Pathways, Attendee, 2016
  • How to Feel More Comfortable Talking About Race, Attendee, 2016
  • Yurok Tribe Education Department Higher Education and Financial Aid, Facilitator, 2016
  • Juvenile Justice Pathways to Higher Education, Attendee, 2016
  • Innovative Educators: Key Responses for Handling Disruptive Behaviors, Attendee, 2016
  • Handling Unpleasant Situations: Techniques to Turn the Bad into Good, Attendee, 2016
  • Achieving Equity with Results-Based Accountability, Attendee, 2016
  • Discovering and Developing Your Strengths, Attendee, 2016
  • The Summit on Inmate & Reentry Education, Attendee, 2015
  • Veterans’ Resource Day, Presenter, 2015-2016
  • Rockin’ at Rowdy Annual Fundraiser, Volunteer, 2014 & 2015
  • Expanding Youth Horizons, Presenter, 2013-2017
  • Basic Life Skills, Annual Presenter, 2013-2015
  • Financial Aid, Financial Literacy and Higher Education Workshops, Facilitator, 2012-2018
  • Del Norte Child Care Council Board, Member/Treasurer/Secretary, 2010-2015
  • Chills for Children Annual Fundraiser, Volunteer, 2010-2013
  • Phi Theta Kappa, Beta Delta Alpha Chapter, Advisor, 2009-2012
  • Ford Institute Leadership Program, Participant, 2009-2010
  • California School Employee Association, Member, 2008-Present
  • Phi Theta Kappa, Beta Delta Alpha Chapter, Member/Chapter President, 2004-2006

References

  • Steve Ladwig, Director Restorative Education, Cal Poly Humboldt, 707-845-5942
  • Tony Wallin, Director Project Rebound, Cal Poly Humboldt, 707-477-6640
  • Lily Gonzalez, Director Project Rebound, CSU Northridge, 323-637-1127
  • David Nguyen, Central Area Representative, Los Angeles Mayors Office, 805-660-5098

Timeline

Program Coordinator

CR Pelican Bay Scholars, College of the Redwoods
03.2019 - Current

Student Services Specialist

Financial Aid/CR Pelican Bay Scholars, College of the Redwoods
08.2011 - 03.2019

Student Services Specialist

Admissions Office, College of the Redwoods
08.2008 - 08.2011

Office Assistant

California Prison Industry Authority, Pelican Bay State Prison
01.2005 - 12.2007

Master of Arts - Social Work

Cal Poly Humboldt

Bachelor of Arts - Social Work

Cal Poly Humboldt

Associate of Science -

College of The Redwoods

Similar Profiles

CREATE PROFILE
Tory Eagles