Confident leader experienced in Housekeeping work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.
Overview
14
14
years of professional experience
Work History
Cleaning Team Leader
Santa Cleaning Agency
03.2021 - Current
Increased employee performance through effective supervision and training.
Disposed of trash and recyclables each day to avoid waste buildup.
Adhered to safety protocols by enforcing proper equipment usage.
Trained and mentored all new personnel to maximize quality of service and performance.
Communicated repair needs to maintenance staff.
Completed schedules, shift reports, and other business documentation.
Evaluated employee performance and developed improvement plans.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Teacher
New Bonzain R/C Junior High School
08.2013 - 03.2021
Planning and preparing lessons
Encouraging student's participation
Researching and developing new teaching materials
Research and implementing new teaching methods
Marking students work and recording performance
Setting assessments and overseeing examinations
Providing learners with one to one support
Furthering your own learning and professional development
Communicating effectively with other teachers and educational organizations
Administrative task.
Agric. Extension Officer
Ministry of Food and Agriculture (MOFA)
01.2010 - 01.2013
To coordinate and monitor all activities in the operational area
To work with the Agricultural Officer to facilitate and train farmers based on protocol
To prepare weekly and monthly reports on activities' progress
To organize regular farmers' meetings at village levels
To demonstrate on farms the proper use and application of input.
Conducted research and applied findings to advance agricultural and home management programs.
Instructed agricultural processes, pest management, and food safety.
Education
Bachelor of Arts - Education
University of Education Winneba
Winneba
09.2019
Diploma in Agriculture Science -
Sunyani Technical University
Sunyani
08.2011
High School Diploma -
Drobo Senior High School
Drobo
06.2006
Skills
Task assignment
Cleaning practices
Ordering cleaning supplies
Employee evaluations
Report Generation
Sorting and washing laundry
Customer Relationship Management
Key Skills And Abilities
Computer Literate
Adaptable
Organized
Good interpersonal and communication skills
Quick Learner
Ability to work with little or no supervision
Willingness to relocate
Jobs And Internships Undertaken
Santa Cleaning Agency, 2021 - 2024, Cleaner, Trusted with unsupervised access to five different homes., Evening Office cleaning service., Consistently exceeding clients' expectations regarding what can be achieved in two hours., Maintained or exceeded cleanliness and polish levels while using 30-60% less cleaning product than clients' previous cleaners.
National Identification Authority, September 2020 - January 2020, registration officer, Ensuring accurate recording of applicant's personal information., Ensuring applicants are assisted to identify and generate their digital address codes, Having custody of registration forms, equipment and other materials assigned at the registration center., Educating applicants on registration requirements in order to facilitate fast and accurate data recording.
Ghana Education Service2, Responsibilities, Planning and preparing lessons., Encouraging student's participation., Researching and developing new teaching materials., Research and implementing new teaching methods., Marking students work and recording performance., Setting assessments and overseeing examinations., Providing learners with one to one support., Furthering your own learning and professional development., Communicating effectively with other teachers and educational organizations., Administrative task.
Ministry of Food and Agriculture (MOFA), 2011 - 2012, Agric. Extension Officer (National Service Personnel), To coordinate and monitor all activities in operational area., To work with the Agricultural Officer to facilitates and train farmers based on Protocol., To prepare weekly and monthly reports on activities progress., To organize regular farmers meeting at village levels., To demonstrate on farms the proper use an application of input.
Ministry of Food and Agriculture (MOFA), 2010 - 2011, Agric. Extension Officer (Attachment Personnel), To coordinate and monitor all activities in operational area., To work with the Agricultural Officer to facilitates and train farmers based on protocol., To prepare weekly and monthly reports on activities progress., To organize regular farmers meeting at village levels., To demonstrate on farms the proper use an application of input.
References
Mr. Andrews Appiah, Sunyani Technical University, Assistant Lecturer, 0554152455
Mr. Addo Solomon, Sunyani Technical University, Assistant Lecturer / Agric. Production Manager, 0208438888
Mr. Labi Koranteng, University of Education Winneba
Hobbies and Interests
Reading, listening to music, watching football and socializing trips.
Office Specialist at Santa Clara County Employee Services Agency, Employee Services AgencyOffice Specialist at Santa Clara County Employee Services Agency, Employee Services Agency