Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eamani Moore

West Des Moines,IA

Summary

Driven and compassionate professional with a track record of enhancing customer satisfaction and streamlining inventory processes at Pacsun. Excelled in customer engagement and cash handling accuracy, achieving a high level of client satisfaction in both retail and respite care settings. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Demonstrated reliability and problem-solving skills, ensuring a positive shopping and care environment.

Overview

1
1
year of professional experience

Work History

Respite Care Provider

Iowa Family Services
08.2023 - Current
  • Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
  • Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
  • Enhanced patient comfort with compassionate and attentive support during daily activities.
  • Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
  • Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
  • Communicated proactively with primary caregivers regarding any changes in patient status or condition during respite stays.
  • Received consistent positive feedback from families on the quality of care provided, contributing to a high level of client satisfaction.
  • Adhered to all relevant regulations and guidelines associated with respite care provision, maintaining a high standard of professionalism throughout each engagement.
  • Maintained detailed records of patient progress during respite stays, facilitating seamless transitions back to primary caregivers upon completion of service term.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Completed regular check-ins and progress report for each client.

Retail Associate

Pacsun
11.2023 - Current

Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.

  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Help customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

No Degree -

Valley High School
West Des Moines, IA
05.2025

Skills

  • Reliability
  • Customer Engagement
  • Positive and engaging demeanor
  • Cash Handling Accuracy
  • Punctuality
  • Merchandise Display
  • Store maintenance
  • Self-directed learning
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible Schedule

Languages

English
Native or Bilingual

Timeline

Retail Associate

Pacsun
11.2023 - Current

Respite Care Provider

Iowa Family Services
08.2023 - Current

No Degree -

Valley High School
Eamani Moore