Ean Johnston
Seattle,WA
Summary
Grocery professional with strong background in retail customer service and inventory management. Consistently delivers high-quality assistance while contributing to collaborative team environment. Known for reliability and adaptability in meeting dynamic needs of busy retail setting.
Experienced with inventory management, customer service, and maintaining store cleanliness. Utilizes effective communication skills to assist customers and collaborate with team members efficiently. Knowledge of stocking procedures and store organization to ensure smooth shopping experience.
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dairy Lead
QFC
Seattle, WA
01.2026 - 03.2026
- Managed daily dairy inventory to ensure product freshness and availability.
- Assisted customers with dairy product selection and provided recommendations.
- Maintained cleanliness and organization of dairy display cases and storage areas.
- Collaborated with team members to restock shelves and optimize product placement.
- Conducted regular quality checks on dairy products to ensure safety standards.
- Monitored temperature controls to ensure compliance with health standards.
- Addressed customer questions and explained key information about newly stocked dairy offer.
Assistant Bakery Lead
QFC
Seattle
09.2023 - 01.2026
- Assisted in managing daily bakery operations and staff scheduling.
- Trained new employees on baking techniques and safety protocols.
- Monitored inventory levels and coordinated orders for baking supplies.
- Provided excellent customer service by addressing inquiries and complaints.
- Participated in team meetings to discuss workflow improvements and challenges.
- Assessed inventory levels and reordered pantry items to keep adequate stock on hand.
- Resolved customer complaints regarding product quality or service issues.
4th Managers
QFC
Seattle, WA
10.2019 - 09.2023
- Supervised daily closing operations for efficiency and accuracy.
- Coordinated team schedules to ensure adequate coverage during closing shifts. Trained staff on cash handling procedures and customer service best practices.
- Monitored inventory levels and facilitated timely restocking processes. Implemented safety protocols to maintain a secure work environment.
- Resolved customer inquiries and complaints during the closing hours. Conducted audits on cash drawers to ensure accountability and compliance.
- Developed closing checklists to streamline end-of-day procedures.
- Ensured adherence to all closing procedures and policies.
- Maintained accurate records of all closed files according to company policy.
- Resolved customer complaints regarding closing process in a timely manner.
- Monitored daily operations within the department to ensure compliance with regulations.
- Maintained consistent daily operations by establishing procedures and monitoring team performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Night Crew
QFC
Seattle, WA
09.2019 - 09.2019
- Stocked shelves with products to ensure availability for customers.
- Maintained cleanliness in the stock area and sales floor.
- Organized inventory to improve efficiency and accessibility.
- Collaborated with team members to complete nightly stocking tasks.
- Assisted in training new staff on stocking procedures and safety measures.
- Communicated with management about stock levels and replenishment needs.
- Organized backroom storage areas for efficient product retrieval.
- Assisted in unloading stock from delivery trucks and stocking shelves.
- Followed safety procedures when handling heavy loads or operating equipment such as pallet jacks.
- Used proper case cutting techniques to cut and sort stock loads.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Followed instructions to properly arrange merchandise items.
Night Crew
Safeway
Seattle, WA
04.2014 - 09.2016
- Stocked shelves with products to ensure availability for customers.
- Maintained cleanliness in the stock area and sales floor.
- Organized inventory to improve efficiency and accessibility.
- Collaborated with team members to complete nightly stocking tasks.
- Assisted in training new staff on stocking procedures and safety measures.
- Communicated with management about stock levels and replenishment needs.
- Organized backroom storage areas for efficient product retrieval.
- Assisted in unloading stock from delivery trucks and stocking shelves.
- Followed safety procedures when handling heavy loads or operating equipment such as pallet jacks.
- Used proper case cutting techniques to cut and sort stock loads.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Followed instructions to properly arrange merchandise items.
Helper Clerk
Safeway
Seattle, WA
02.2016 - 03.2016
- Assisted customers with product inquiries and provided exemplary service.
- Organized and stocked merchandise on shelves for optimal visibility.
- Maintained cleanliness and safety standards throughout the store.
- Collaborated with team members to ensure smooth daily operations.
Curtesy Clerk
Safeway
Seattle, WA
01.2014 - 02.2014
- Assisted customers with grocery inquiries and product location.
- Bagged groceries efficiently while ensuring product safety and quality.
- Maintained cleanliness in checkout areas and store entrances.
- Collected and organized shopping carts from parking lot and store entrance.
- Ensured cleanliness and safety of cart storage areas throughout the day.
- Provided friendly assistance to customers, enhancing their overall shopping experience.
- Gathered carts from parking lot and inside store for customer use.
- Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.
- Greeted customers and answered questions about merchandise, services, and store policies.
Education
High School Diploma -
Cleveland Highschool
Seattle, WA06.2016
undefined
06.2012
Skills
Inventory management
Stock replenishment
Inventory control and ordering
Forklift operation
Customer interaction
Regulatory compliance
Certification
- Licensed Forklift operator
Timeline
Dairy Lead
QFC
01.2026 - 03.2026
Assistant Bakery Lead
QFC
09.2023 - 01.2026
4th Managers
QFC
10.2019 - 09.2023
Night Crew
QFC
09.2019 - 09.2019
Helper Clerk
Safeway
02.2016 - 03.2016
Night Crew
Safeway
04.2014 - 09.2016
Curtesy Clerk
Safeway
01.2014 - 02.2014
High School Diploma -
Cleveland Highschool