Eann Felder
Austin
Summary
Highly motivated and experienced sales professional with a background in leasing, flatbed trucking, automotive sales and face to face customer relations.
Overview
9
9
years of professional experience
Work History
Flatbed Truck Driver
TMC
Des Moines, IA
03.2024 - 10.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved 55,000 accident free miles by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Secured freight during stops and rest periods to prevent theft.
- Operated with safety and skill to avoid accidents and delays.
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
Sales Consultant
Covert Cadillac
11750 Research Blvd Austin, TX 78759
06.2021 - 09.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Sales Consultant
Toyota Of Boerne
31205 Interstate 10 Boerne, TX 78006
01.2020 - 06.2021
- Provided a welcoming environment for clients, often encouraging receptivity for them to commit to sales
- Assessed client needs with speed, accuracy and concern using my personable high relatability
- Guided customers in their decision-making process to make informed decisions
- Maintained clean and accurate customer records for their easy transfer to interface with follow-on departments
- Performed 100% professional weekly customer follow-ups, maintaining positive company brand and encouraging customer loyalty.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
Leasing Consultant
The Preiss Company
01.2018 - 01.2019
- Ensured property stability by keeping capacity rate high with renewals and through direct marketing
- Marketed to prospects, distributing and supporting company material through hardcopy, on-line and voicemail channels
- Wrote and delivered persuasive email communications, encouraging residents to renew leases, positively impacting property stability
- Actively promoted, developed and maintained an effective relationship with existing customers to optimize business growth, service levels and customer satisfaction
- Mastered positive customer interface, delivering mail, responding to their queries and resolving problems
- Contributed to property upkeep doing minor repairs that saved the company money by reducing need to subcontract for such.
Server
Lupe Tortilla Restaurants
5838 Worth Pkwy San Antonio, TX 78257
01.2017 - 01.2018
- Provided front-of-house service to customers
- Processed orders with great accuracy and to customers’ satisfaction
- Established positive interface with customers to encourage return business
- Demonstrated a positive and welcoming image, favourably representing the company brand and helping to build a loyal customer base
- RELEVANTSKILLS
- Highly experienced in selling and managing solutions
- Familiarity with account maintenance and client servicing
- Familiarity with the development and execution of the sales process to close the business deal through the executive contacts with the target
- Sound knowledge of the service excellence concept
- Profound knowledge of creating and maintaining existing and new customers’ relations
- Proficient in professional services selling
- Immense ability to manage multiple ongoing projects
- Extreme ability to perform data analysis
- Outstanding ability to define problems and relay them to the appropriate individual.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
California Pizza Kitchen
01.2016 - 01.2017
- Provided front of house service to customers
- Processed orders with great accuracy and to customers’ satisfaction
- Established positive interface with customers to encourage return business
- Demonstrated a positive and welcoming image, favourably representing the company brand and helping to build a loyal customer base.
Education
Bachelor's Degree - Economics
University of Texas San Antonio
San Antonio, TX2021
Skills
- Strategic Selling
- Appointment Booking
- Lead Prospecting
- Negotiation
- Customer Relations
- Prospecting & Cold Calling
- Load Securement
Timeline
Flatbed Truck Driver
TMC
03.2024 - 10.2024
Sales Consultant
Covert Cadillac
06.2021 - 09.2022
Sales Consultant
Toyota Of Boerne
01.2020 - 06.2021
Leasing Consultant
The Preiss Company
01.2018 - 01.2019
Server
Lupe Tortilla Restaurants
01.2017 - 01.2018
Server
California Pizza Kitchen
01.2016 - 01.2017
Bachelor's Degree - Economics
University of Texas San Antonio