Eann Felder
Austin
Summary
Highly motivated and experienced sales professional with a background in leasing, flatbed trucking, automotive sales and face to face customer relations.
Overview
9
9
years of professional experience
Work History
Flatbed Truck Driver
TMC
03.2024 - 10.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved 55,000 accident free miles by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Secured freight during stops and rest periods to prevent theft.
- Operated with safety and skill to avoid accidents and delays.
- Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
Sales Consultant
Covert Cadillac
06.2021 - 09.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Sales Consultant
Toyota Of Boerne
01.2020 - 06.2021
- Provided a welcoming environment for clients, often encouraging receptivity for them to commit to sales
- Assessed client needs with speed, accuracy and concern using my personable high relatability
- Guided customers in their decision-making process to make informed decisions
- Maintained clean and accurate customer records for their easy transfer to interface with follow-on departments
- Performed 100% professional weekly customer follow-ups, maintaining positive company brand and encouraging customer loyalty.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
Leasing Consultant
The Preiss Company
01.2018 - 01.2019
- Ensured property stability by keeping capacity rate high with renewals and through direct marketing
- Marketed to prospects, distributing and supporting company material through hardcopy, on-line and voicemail channels
- Wrote and delivered persuasive email communications, encouraging residents to renew leases, positively impacting property stability
- Actively promoted, developed and maintained an effective relationship with existing customers to optimize business growth, service levels and customer satisfaction
- Mastered positive customer interface, delivering mail, responding to their queries and resolving problems
- Contributed to property upkeep doing minor repairs that saved the company money by reducing need to subcontract for such.
Server
Lupe Tortilla Restaurants
01.2017 - 01.2018
- Provided front-of-house service to customers
- Processed orders with great accuracy and to customers’ satisfaction
- Established positive interface with customers to encourage return business
- Demonstrated a positive and welcoming image, favourably representing the company brand and helping to build a loyal customer base
- RELEVANTSKILLS
- Highly experienced in selling and managing solutions
- Familiarity with account maintenance and client servicing
- Familiarity with the development and execution of the sales process to close the business deal through the executive contacts with the target
- Sound knowledge of the service excellence concept
- Profound knowledge of creating and maintaining existing and new customers’ relations
- Proficient in professional services selling
- Immense ability to manage multiple ongoing projects
- Extreme ability to perform data analysis
- Outstanding ability to define problems and relay them to the appropriate individual.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
California Pizza Kitchen
01.2016 - 01.2017
- Provided front of house service to customers
- Processed orders with great accuracy and to customers’ satisfaction
- Established positive interface with customers to encourage return business
- Demonstrated a positive and welcoming image, favourably representing the company brand and helping to build a loyal customer base.
Education
Bachelor's Degree - Economics
University of Texas San Antonio
San Antonio, TX2021
Skills
- Strategic Selling
- Appointment Booking
- Lead Prospecting
- Negotiation
- Customer Relations
- Prospecting & Cold Calling
- Load Securement
Timeline
Flatbed Truck Driver
TMC
03.2024 - 10.2024
Sales Consultant
Covert Cadillac
06.2021 - 09.2022
Sales Consultant
Toyota Of Boerne
01.2020 - 06.2021
Leasing Consultant
The Preiss Company
01.2018 - 01.2019
Server
Lupe Tortilla Restaurants
01.2017 - 01.2018
Server
California Pizza Kitchen
01.2016 - 01.2017
Bachelor's Degree - Economics
University of Texas San Antonio
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