Eanne Filz
Fredericksburg,United States
Summary
Results-driven professional experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition.
Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
11
11
years of professional experience
Work History
General Sales Manager
Safford CDJR of Fredericksburg
2018.07 - Current
- Served as direct report to over 25+ Sales Consultants, 3 Aftermarket Sales Managers, 5 Finance Managers, 6 Sales Managers and various clerical staff
- Increased net revenue from an average of $400,000 to $500,000 to $1,300,000-$1,600,000 month.
- Promoted several sales consultants to managers through training and development
- Consistently ranked a Top 10 store in the Mid-Atlantic region and the most profitable and cleanest store within the Safford Automotive Organization
- Coordinated all financial schedules, cash flow analysis marketing and budgeting
- Reduced preventable losses substantially and maintained clean schedules with limited chargebacks
- Forecasted projected performance goals
- Implementation of policies and procedures
- Implementation of Manufacturer and/or Groups programs and strategies for success and growth
- Time Management for all departments to ensure maximum results, with about par quality in a minimal amount of time
- Train, hire, retain employees with the up most support and holding employees accountable
- AR meetings to monitor in and out cash flow
- Compliance in every way, due to the sensitive information that was accessed by employees
- Discipline, counseling, and advising all Sales Personnel
- Responsible for Sales Department Scheduling, and maintaining Timecards
- Utilization of Word, Excel, Google Drive
- Execution of Contracts facilitated between Lenders and Dealership
- Contacts with Vendors, Bank Representatives, and Warranty Administrators
- Training, Coaching, Leading, Recruiting, and Retention of current and new employees
- Maintained Relationships with current and former Guests to provide excellent customer service
- Holding employees accountable
- Compliance in every way, due to the sensitive information that was accessed by employees
- Discipline, counseling, and advising all Sales Personnel
- Many other responsibilities, areas of growth and Management available to discuss further.
General Sales Manager
Safford Kia of Fredericksburg
2015.04 - 2018.07
- Served as a direct report to over 12 Sales Personnel, 3 Finance Managers, Aftermarket team and Various Clerical Staff Members
- Increased growth substantially, of a brand that was still up and coming
- Utilized databases to profile for clientele, vehicle exchange, and brand loyalty
- Coach, train, leading, recruiting, and retention of new and current personnel
- AR meetings for cash flow, and contractual issues
- Facilitated loans as a liaison between Lenders and Dealership
- Well versed with credit, lending practices, and guidelines and trained to these items with Finance Staff
- Retained clients and staff by providing a fun environment, though heavily performance based always would strive to make staff succeed
- Responsible for Sales Department Scheduling, and maintaining timecards
- Utilization of Word, Excel, Google Drive, CRMs
- Execution of contracts, being very familiar with contracts and contract language
- Responsible for collecting all monies from customers, to include outstanding debts
- In charge of scheduling for the Sales Department and Finance Department
- Discipline, counseling and advising all Sales Personnel
- Compliance in every way, due to the sensitive information that was accessed by employees
- Significantly increased Gross profit of both departments (Sales and Finance).
Finance Director
Fredericksburg Kia
2013.06 - 2015.04
- Processed from beginning to end credit applications and loan options from Lenders to consumers
- Contractually reviewed and disclosed all information provided to clients
- Heavy concentration on sales for VSC, Maintenance and overall protections of the vehicles
- Maintained positive relations between Lenders, Administrators, and clients
- Very well versed on VA DMV forms, titles, and power of attorneys
- Increased PVR by 50% from previous department heads
- Involved in day-to-day financials, chargeback and figures within the Finance Department
- Responsible for Warranty submissions, assistance with claims, and helping consumers with these items
- Managed compliance of the whole Dealership because of the sensitive and protected information within the store
- Compliance Manager-Checked daily and developed a plan for safeguarding these items
- Responsible for receiving, and balancing all monies for the Finance Department.
Skills
- Strengthened F&I operations to increase PVR by 150% and reduced chargebacks by 50%
- Financial Policy Development
- Maintained consistent above Mid Atlantic CSI Scores, increased Google ratings and Retention
- Financial reporting and analysis
- KPI Tracking
- Audit Coordination
- Leadership and team building
- Team Development
- Sales Development
- Employee Motivation
- Compliance standards
- Audit reporting
References
Available Upon Request
Timeline
General Sales Manager
Safford CDJR of Fredericksburg
2018.07 - Current
General Sales Manager
Safford Kia of Fredericksburg
2015.04 - 2018.07
Finance Director
Fredericksburg Kia
2013.06 - 2015.04
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