Eansley Morrison
Decatur,GA
Summary
Astute IT Technician with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.
Overview
15
15
years of professional experience
Work History
IT Technician
Modis
2012.01
- Install printers, and Deinstall printers
PC Technician
E&C PC Technology LLC
2008.01 - 2011.01
- Performed maintenance of personal computers and peripheral equipment, identifying problems and providing appropriate solutions
- Repaired, serviced, and replaced parts, boards, and equipment for Dell, Compaq, Toshiba, Hewlett Packard, Packard Bell, and Xerox computers
- Installed operating systems and applications and conducted technical training demonstrations
- Performed in-home repair of computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems
- Performed software and mechanical upgrades
Tech Collector
PFG Cable
2008.01 - 2008.01
- Pickup cable converters and modems from the customer.
Cleaner
W&J Janitorial Service
1996.01 - 2007.01
- Cleaning building and superising for the business.
Printer Assistants
American Red Cross
1998.01 - 1998.01
- Operate equipment,cut paper, and stack boxes
Education
Associate of Applied Science -
Georgia Piedmont Technical College
Clarkston, GA2004
Certified A+ - IT Technician
Harcourt Direct
Scranton, PA2001
Skills
- Operate equipment, fix and use tools.
- Knowledge in MS Word, MS PowerPoint, MS Excel, MS Publisher, MS Outlook, QuickBooks, Access Database, Windows98,ME,2000,XP,VISTA, and Windows 7.
- Creating and maintaining the databases for different departments.
- Helping the departments in fetching the desired data.
- Formulating software for appraisal; based on target set and target achieved by every employee in the organization.
- Built, maintained, and repaired computer systems to improve speed, reliability, and efficiency of operation.
- Debugging
- Peripheral Repair
- Hardware Installation
- Desktop Technical Support
- Application Installations
- Helpdesk Services
Timeline
IT Technician
Modis
2012.01
PC Technician
E&C PC Technology LLC
2008.01 - 2011.01
Tech Collector
PFG Cable
2008.01 - 2008.01
Printer Assistants
American Red Cross
1998.01 - 1998.01
Cleaner
W&J Janitorial Service
1996.01 - 2007.01
Associate of Applied Science -
Georgia Piedmont Technical College
Certified A+ - IT Technician
Harcourt Direct
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