Earkise Prescott
Lakeland,FL
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
10
10
years of professional experience
Work History
Prior Authorization Specialist
United Healthcare Group
05.2024 - 05.2025
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Analyzed medical records and other documents to determine approval of requests for authorization.
- Verified eligibility and compliance with authorization requirements for service providers.
- Reduced turnaround time for prior authorization requests by utilizing electronic submission methods.
- Handled 40-60 inbound calls daily regarding prior authorizations.
Patient Care Coordinator
Perform Specialty
01.2022 - 03.2024
- Protected patient data with secure records management system.
- Conveyed policies and procedures to patients from medical and administrative standpoints.
- Coordinate medication delivery for oncology, cardiology, and hematology patients, hospitals, and doctor offices.
- Received 50+ incoming calls and triaged phone requests.
- Improved quality of care with diligent attention to patient needs and delivery strategies.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Pharmacy Technician
Publix
Davenport, FL
11.2021 - 01.2023
- Minimized risk and maintained accuracy through consistent adherence to proper medication-handling techniques and industry best practices.
- Assisted with billing, entering orders with high accuracy and verifying insurance.
- Entered orders in computer system for refills.
- Contacted clinics or physicians to request patient prescription refills.
- Handled prescription orders at counter, in drive-thru line and via delivery service.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
Walgreens
Orlando, FL
09.2019 - 11.2021
- Entered orders in computer system for refills.
- Processed insurance claims for patient medication.
- Perform accurate data entry
- Followed established procedures to enter and process data correctly.
Office Manager
Journee Autos
07.2015 - 01.2019
- Built collaborative working relationships within organization to achieve goals.
- Responsible for managing office operations including answering phone calls, promptly greeting customers, faxing, and filing documents.
- Perform accurate data entry
- Oversee employee's payroll.
- Complete title work
- Maintain professional environment.
Education
No Degree - Registered Pharmacy Technician
Walgreens Corporate
Orlando, FL01-2019
GED -
West Area Adult
Lakeland, FL01-2007
Skills
- Claims Processing
- Utilization
- Detail-oriented approach
- Data Entry
- Office Administration
- Relationship Building
- Insurance verification
- Medical Terminology
- Critical Thinking Skills
- Prior authorization process
Timeline
Prior Authorization Specialist
United Healthcare Group
05.2024 - 05.2025
Patient Care Coordinator
Perform Specialty
01.2022 - 03.2024
Pharmacy Technician
Publix
11.2021 - 01.2023
Pharmacy Technician
Walgreens
09.2019 - 11.2021
Office Manager
Journee Autos
07.2015 - 01.2019
No Degree - Registered Pharmacy Technician
Walgreens Corporate
GED -
West Area Adult
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