Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Earl Farrow

Earl Farrow

Henderson,NV

Summary

I have been Retired for 5 Years and miss being involved in the daily business world and working with people to develop and grow. I can work independent or lead a Team and work ethic is high and I have received many Exceeds and High Achieve Ratings over the Years. I can add much value to the company and Team and I look Forward to having a conversation. Thanks for the consideration.

Overview

37
37
years of professional experience

Work History

Sr. Division Manager Las Vegas

RJReynolds
12.2007 - 08.2017
  • Conducted hiring and developed Training Manual for Phoenix Region impacting over 7 Divisions and 40+ employees.
  • Supervised daily planning, coordination and administration for division operations. Our Division became one of the Top Divisions in our Company.
  • Controlled costs by streamlining operations and reducing waste. We always were careful with Company Expenses.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established clear and consistent policies and procedures. Over my 20+ years of Management, I was able to Develop Team Members. Only had to terminate 2 out of 100+ employees. We worked as a Team.
  • Achieved profit and loss objectives through effective Leadership. I inherited an Division where the company had to Fire the last Division Manager, Territory Managers were not trained, I had to put together a Plan to Improve the Division. Over the next 2 Years, the Las Vegas Division would go from one of the worse to one of the Best and it is now the Flagship Division where the Company test new products. Every Division that I have lead became one of the best.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions. One of ur challenges was the condition of the Market. Pricing, Presence on display fixtures. Product Availability were all very bad. Over the next 2 years our Division would out perform most and go on the achieve Top Results.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers. Our Division rebuilt Customer Service, improve visits and Results. All Brands grew Share of Market.
  • Assisted in organizing and overseeing assignments to drive operational excellence. One of my achievements was Developing a Team who could Self Manage, and Lead. Over my years as a Manager I have Promoted over 10 Team Members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty. I coached each TM to evaluate and act on the Data for each outlet to grow Share of Market. We were highly Successful.
  • Set aggressive targets for employees to drive company success and strengthen motivation. I developed a 1,2,5 year plan for Division success. We achieved our goals.
  • Work with and collaborated with Region and other Executive and senior-level personnel working in marketing and sales capacities.

Key Account Manager

Brown And Williamson
08.2000 - 09.2002
  • Over my 18 months as a KAM, i was given a Goal to sign 7 new contracts, I achieved over 15 New Contracts and was Promoted to Sr. Division Manager for the State of Nevada.
  • Built and maintained strong client relationships to drive business growth. I evaluated each Chains business, developed and sold Plans to each and Grew the business to become one of the better groups of Accounts, impacting the Region, Company and TM's.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
  • I work with and help to Develop Territory Managers both in the Fresno and Las Vegas Markets.
  • I also managed 2 Coremarks and 1 Mclanes Wholesale as well as a group of smaller wholesalers.
  • I attended a vast number of Trade shows to drive the business and customer relations.

Territory Sales Manager

Brown And Williamson Tobacco / RJRT
03.1993 - 08.2000
  • Every Territory that I lead went on to become one of the Top in the Region and Company under my Leadership.
  • Grew businesses by adopting market expansion strategy to serve different customer needs.
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Drove team revenue totals by bringing in top sales numbers.
  • I took less than 5 Sick days over my 22 year career.

Owner 7-Eleven and Other Convenience (3) Outlets

Self-employeed
08.1980 - 12.1992
  • Owned and Managed 2, 7-Elevens and 3 Independents that I built.
  • Developed a team to meet wide range of customer needs.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Stocked merchandise on display shelves and racks to provide good selection for customers.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
  • Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and other products.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

High School Diploma -

Redmond High School
Redmond, WA
06.1972

Skills

  • Customer Relationship Development / Customer Service
  • Human Resources Management
  • Staff Management / Performance Improvement
  • Employee Development / Staff Motivation / Team Leadership
  • Negotiation / Decision-Making
  • Sales and Marketing Expertise
  • Inventory Control / Cost Control
  • Business Planning / Strategic Planning / Project Planning
  • Hiring and Training / Interpersonal Relations
  • Teamwork and Collaboration / Goal Setting
  • Computer Skills, Word, Excel, Power-Point
  • Performance Evaluations
  • Attended of other Training Workshops over many years, like 360 Emotional Intelligence, Coaching for Performance,

Accomplishments

Top Territory Manager many times

Top Account Manager

Top Division Manager. Las Vegas and Chicago Divisions.

Exceeds Ratings many times

High Achieve Ratings many times

Signed over 15 new contracts

Promoted over 10 people into management

Rebuilt the Las Vegas Market and NV State into the Company Flagship Market.

I was a Leader in Chicago Region to Facilitate the Joining of B&W and RJRT, I received credit from the VP.

Highly respected by the VP of National Field Sales Rob Stowe and my Teams.

Timeline

Sr. Division Manager Las Vegas

RJReynolds
12.2007 - 08.2017

Key Account Manager

Brown And Williamson
08.2000 - 09.2002

Territory Sales Manager

Brown And Williamson Tobacco / RJRT
03.1993 - 08.2000

Owner 7-Eleven and Other Convenience (3) Outlets

Self-employeed
08.1980 - 12.1992

High School Diploma -

Redmond High School

Similar Profiles

CREATE PROFILE
Earl Farrow