Summary
Overview
Work History
Education
Skills
Timeline
Generic

Earl Gant

Romulus,MI

Summary

Accomplished Assistant Manager with a proven track record at Gordon Food Service, enhancing customer satisfaction and streamlining operations. Expert in Operations Management and fostering team motivation, significantly raised performance levels and minimized financial discrepancies. Skilled in both staff supervision and money handling, excel in creating efficient, positive work environments. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

41
41
years of professional experience

Work History

Assistant Manager

Gordon Food Service
08.2018 - 06.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Assistant Store Manager

Meijer
10.1987 - 07.2018

Supervised Line Areas in store operations, Supermarket, Hardline/GM and Service.

  • Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices for 150+ employees.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.

Assistant Restaurant Manager

KFC Restaurant
08.1985 - 10.1987
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.

Assistant Restaurant Manager

Burger King
06.1983 - 08.1985
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Ensured compliance with health department regulations by maintaining a clean and safe dining environment.

Education

No Degree - Computer And Information Sciences

Eastern Michigan University
Ypsilanti, MI

High School Diploma -

Cass Technical High School
Detroit, MI
06.1982

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Employee Scheduling
  • Operations Management
  • Recruiting and interviewing
  • Retail Operations Management
  • Policy Enforcement
  • Employee Performance Evaluations

Timeline

Assistant Manager

Gordon Food Service
08.2018 - 06.2024

Assistant Store Manager

Meijer
10.1987 - 07.2018

Assistant Restaurant Manager

KFC Restaurant
08.1985 - 10.1987

Assistant Restaurant Manager

Burger King
06.1983 - 08.1985

No Degree - Computer And Information Sciences

Eastern Michigan University

High School Diploma -

Cass Technical High School
Earl Gant