Summary
Overview
Work History
Education
Skills
Timeline
Teacher
Earl Glasper

Earl Glasper

Staten Island,NY

Summary

Proven to enhance operational efficiency, I leveraged route planning and heavy lifting skills at Green Environmental streamlining waste collection by 20%. My flexibility and teamwork significantly improved service delivery, demonstrating a commitment to environmental awareness and public health.

Overview

12
12
years of professional experience

Work History

Garbage Truck Helper

Cogent Waste
08.2022 - 11.2023
  • Expedited trash collection process by quickly identifying which bins needed emptying at each stop along the route.
  • Supported driver in maintaining a clean driving record by vigilantly monitoring traffic conditions and providing timely alerts about potential hazards or obstacles on the route.
  • Supported a clean city image by ensuring streets were free of debris after garbage collection was completed.
  • Optimized physical stamina required for heavy lifting tasks, consistently handling loads of up to 50 pounds during daily garbage collection duties.
  • Collected refuse and recyclable materials from residential and commercial buildings.

Garbage Truck Helper

Green Environmental
12.2017 - 08.2022
  • Expedited trash collection process by quickly identifying which bins needed emptying at each stop along the route.
  • Supported driver in maintaining a clean driving record by vigilantly monitoring traffic conditions and providing timely alerts about potential hazards or obstacles on the route.
  • Ensured vehicle cleanliness, performing regular maintenance checks on both interior and exterior components of the garbage truck.
  • Supported a clean city image by ensuring streets were free of debris after garbage collection was completed.
  • Optimized physical stamina required for heavy lifting tasks, consistently handling loads of up to 50 pounds during daily garbage collection duties.
  • Contributed to customer satisfaction by promptly addressing concerns and answering questions about waste disposal procedures.
  • Streamlined route planning, suggesting adjustments for improved time management and overall effectiveness in waste collection duties.

Sales Associate

Walgreens
07.2015 - 11.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Merchandiser

Hershey's Chocolate World
01.2014 - 05.2015
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Assisted in development of online merchandise catalog, expanding product reach and availability.

Customer Service Representative

Xerox
11.2013 - 09.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Runner

Fresh Direct LLC
07.2011 - 10.2012
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.

Education

New Dorp High School
Staten Island, NY
06.2010

Skills

  • Punctuality
  • Flexibility
  • Heavy Lifting
  • Hygiene practices
  • Trash Compacting
  • Hand-Eye Coordination
  • Route Navigation
  • Public health knowledge
  • Environmental awareness
  • Waste Sorting
  • Vehicle Maintenance
  • Hazardous Material Handling
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Attention to Detail
  • Reliable and Dependable
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Relationship Building
  • Item Sorting
  • Route Planning

Timeline

Garbage Truck Helper

Cogent Waste
08.2022 - 11.2023

Garbage Truck Helper

Green Environmental
12.2017 - 08.2022

Sales Associate

Walgreens
07.2015 - 11.2017

Merchandiser

Hershey's Chocolate World
01.2014 - 05.2015

Customer Service Representative

Xerox
11.2013 - 09.2014

Runner

Fresh Direct LLC
07.2011 - 10.2012

New Dorp High School
Earl Glasper