Summary
Overview
Work History
Education
Skills
Timeline
Generic

Earl Lewis

Apopka,FL

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

21
21
years of professional experience

Work History

Sales Associate

Unlimited Healthy Water & Air
Mt. Dora, FL
03.2014 - 05.2024
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Suggested ideas for improving store operations and increasing profits.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.

Funeral Director

Woodruff Funeral Home
Hazel Crest, IL
06.2003 - 12.2013
  • Provided bereavement counseling to families and friends of the deceased.
  • Assisted in pre-arranging funerals with clients.
  • Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.
  • Maintained records of all contracts, payments and services provided.
  • Coordinated arrangements with cemeteries or crematories for interment or cremation of remains.
  • Advised families on applicable laws regarding disposition of human remains.
  • Arranged transportation of body from place of death to funeral home.
  • Managed ordering and inventorying of caskets, urns and other related merchandise.
  • Performed administrative duties such as answering phones, filing paperwork and completing forms.
  • Prepared legal documents such as death certificates and permits for burial or cremation.
  • Met with client families to discuss service options and pricing plans.
  • Facilitated final disposition planning by providing resources about cemetery plots or mausoleum spaces.
  • Served as a liaison between family members and vendors at visitation events.
  • Consulted with families of deceased to make funeral arrangements.
  • Addressed all client questions and requests for information relating to funeral services and pricing.
  • Arranged funerals consistent with each family's heritage and religious beliefs.
  • Conducted pre-need consultations to educate clients on available funeral plans.
  • Offered counseling and comfort to bereaved family members and friends.
  • Offered counsel, comfort and support to loved ones during difficult times.
  • Obtained doctors' signatures on death certificate to complete insurance claim forms.

Education

Diploma - Funeral Service And Mortuary Science

Worsham College of Mortuary Science
Wheeling, IL
10-2000

Bachelor of Arts - Theology

Oakwood University
Huntsville, AL
06-1975

Skills

  • Promotional support
  • Sales Development
  • Product Sales
  • Sales Goals Attainment
  • Cold-calling
  • Relationship selling
  • Exceptional customer service
  • Relationship Building
  • Excellent communication skills
  • Guest Relations
  • Goal-Oriented
  • Client Service
  • Conflict Resolution
  • Teamwork and Collaboration

Timeline

Sales Associate

Unlimited Healthy Water & Air
03.2014 - 05.2024

Funeral Director

Woodruff Funeral Home
06.2003 - 12.2013

Diploma - Funeral Service And Mortuary Science

Worsham College of Mortuary Science

Bachelor of Arts - Theology

Oakwood University

Similar Profiles

CREATE PROFILE
Earl Lewis