Earl Mason II
Texas Juvenile Justice Department
WACO
1
Language
1
Certification
26
years of professional experience
Results-oriented Team Leader experienced in mentoring and conflict resolution. Enhanced team performance and achieved positive youth outcomes through strategic leadership and training initiatives. Delivered improved youth rehabilitation outcomes through effective behavior management programs.
Work History
Team Lead-Supervisor
19 Years 2 Months- Led team in implementing behavior management programs to enhance youth rehabilitation outcomes.
- Facilitated training sessions for staff on crisis intervention techniques and conflict resolution strategies.
- Collaborated with multidisciplinary teams to design individualized treatment plans for at-risk youth.
- Developed and enforced operational protocols to ensure compliance with state regulations and standards.
- Mentored junior staff, fostering professional development and enhancing team performance through guidance.
- Conducted regular performance evaluations, providing constructive feedback to promote employee growth and accountability.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in recruitment to build team of top performers.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Assistant Supervisor
3 Years 11 Months- Supervised daily operations to ensure adherence to organizational policies and procedures.
- Mentored and developed staff, fostering a collaborative team environment.
- Implemented training programs to enhance staff performance and service delivery.
- Coordinated case management processes, improving client outcomes through effective support strategies.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
Packaging/ Palletizing
1 Year 10 Months- Demonstrated self-motivation in achieving personal goals.
- Thrived in fast-paced work environments to meet deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Quickly learned new skills and adapted to changing environments.
Education
No Degree - Psychology
High School Diploma
Skills
Conflict resolution
Coaching and mentoring
Performance improvement
Behavior management
Workplace safety
Customer focus
Safety compliance
Certification
I am a certified Gracie Trainer(Safe Wrap Instructor). I am also certified in CPR and Blood Borne Pathogens.
Languages
English
Native or Bilingual
Timeline
Team Lead-Supervisor
Texas Juvenile Justice Department
03.2007 - 05.2026Read More
Assistant Supervisor
Butterfield Youth Services
08.2002 - 07.2006Read More
Packaging/ Palletizing
M&M Mars
08.2000 - 06.2002Read More
Brookhaven College
No Degree from Psychology
Read More
University High School
High School Diploma
Read More