Microsoft 365 Suite
Earl Needhammer
Fairfield,IA
Summary
Results-driven professional with extensive experience in logistics, communication, and event management for educational and historic programs. Demonstrated success in coordinating and executing events, developing program content, and fostering inclusive team environments. Proven expertise in budget management and administrative support, coupled with a strong work ethic and the ability to build and maintain trusted relationships.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Director of Residential Life
Maharishi International University
08.2022 - Current
- Managed resident domestic and international students and staff across 16 buildings, ensuring seamless communication and operations
- Planned and executed monthly events with budget management
- Developed leadership programs and conducted ongoing staff training
- Coordinated logistics with facilities and security for student safety and event success
Residential HVAC Installation Department Manager
Michael & Son
10.2020 - 04.2022
- Led department generating over US$5M in revenue, accounting for the highest percentage by shop of the company's HVAC production for the fiscal year
- Oversaw logistics for inventory management and employee workload balancing
- Led team with updated safety policies and productivity improvement strategies
- Managed supplier evaluations and empowered team to meet customer needs independently
- Analyzed operational data and developed strategies to enhance efficiency
Warehouse Manager
Dixon's Floors N More
03.2016 - 06.2020
- Maintained accurate documentation and records to prevent processing or delivery errors
- Evaluated incoming shipments for quality and processed unacceptable materials for return
- Managed day-to-day shipping and receiving operations, ensuring efficiency
- Trained staff on job duties, company policies, and safety procedures for rapid onboarding
- Safeguarded warehouse operations through comprehensive safety protocols
- Facilitated accurate inventory management to ensure product availability
- Oversaw warehouse equipment maintenance and identified necessary repairs
- Reviewed and improved business practices, reducing expenses by 15%
- Led a team of warehouse staff in a fast-paced environment, maintaining high productivity
Comfort Consultant
Michael & Son
07.2014 - 06.2015
- Responsible for installed sales providing a third of the company's installed products revenue for the period
- Engaged with customers to understand their needs and recommended optimal products
- Maintained updated knowledge of store sales, payment policies, and security standards
- Utilized product knowledge, sales abilities, and customer relations skills to drive substantial sales increases in HVAC and IAQ products
- Discussed home heating, cooling, and air quality with customers, outlining restrictions and educating on policies
Lead Generator
Michael & Son
01.2014 - 06.2014
- Generated highest number of leads resulting in closed sales, by average, during my tenure in the role
- Reached out to prospective customers using effective social media, research skills and networking events
- Developed and maintained lasting customer relationships through quick turnaround and strong communication skills
- Scheduled sales appointments to discuss products and services and to close qualified leads
- Maintained current knowledge of evolving changes in marketplace
- Worked independently with minimal supervision
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Achieved or exceeded company-defined sales quotas
- Contributed to team objectives in fast-paced environment
- Recorded accurate and efficient records in customer database
- Built relationships with customers and community to promote long term business growth
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
Pier 3 Site Manager
Historic Ships In Baltimore
06.2007 - 05.2013
- Maintained availability of sites for tourist access for upwards of 230,000 tourists per year, bringing >$1,000 each to Baltimore's tourism trade.
- Performed Restoration and Preservation of two historic ships, maintaining their access to the public while so engaged
- Attended weekly meetings to discuss safety procedures, compliance issues and facility maintenance
- Provided in-depth tours to the public, including spaces normally not on the public tour for special situations
- Read plans and blueprints and communicated to workers
- Scheduled vendor and service companies for various types of operations
- Created weekly and monthly reports and presentations for management team
- Coordinated site investigations, documented issues and escalated to executive teams
- Attended an average of four on-site meetings with subcontractors and clients per month
- Oversaw all daily office operations and equipment maintenance
- Maintained records and logs of work performed and materials and equipment used
- Verified completed projects met approved time, quality and cost estimates
Education
Bachelor of Applied Arts And Science -
12-2024
- 3.97 GPA
- Relevant Coursework: Management & Cross-Cultural Communication
Skills
- Event Planning and Support
- Strategic Communication
- Logistics Management
- Budget and Financial Management
- Team Leadership and Training
- Administrative Support
- Vendor and Stakeholder Relations
- Advanced Proficiency with Microsoft 365
- Issues resolution
- Program management
Certification
- Notary Public, State of Iowa
- FAA TRUST
- EPA Refrigeration Type 2
- INet+
Affiliations
- Association of the US Army
- Army Historical Foundation
- SKYWARN
- Torsk Volunteer Association
Software
Canva
Digital Photo Editing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Lifelong reader and student of history, science, and technology Digital photography Drone operations General, commercial, and military aviation Languages US military history Weather systems, patterns, and impacts
Timeline
Director of Residential Life - Maharishi International University
08.2022 - Current
Residential HVAC Installation Department Manager - Michael & Son
10.2020 - 04.2022
Warehouse Manager - Dixon's Floors N More
03.2016 - 06.2020
Comfort Consultant - Michael & Son
07.2014 - 06.2015
Lead Generator - Michael & Son
01.2014 - 06.2014
Pier 3 Site Manager - Historic Ships In Baltimore
06.2007 - 05.2013
- Notary Public, State of Iowa
- FAA TRUST
- EPA Refrigeration Type 2
- INet+
Maharishi International University - Bachelor of Applied Arts And Science,
Publications
Eleven Two: One WWII Airman's Story of Capture, Survival and Freedom, ISBN: 978-0982716144, Editor
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