Summary
Overview
Work History
Education
Skills
Timeline
Generic

Earl Overpeck

Souderton,PA

Summary

Dynamic Sales Consultant with a proven track record at A&T Chevrolet/Subaru, excelling in client retention and upselling strategies. Leveraging strong negotiation skills and resilience under pressure, I consistently foster relationships that drive repeat business and achieve sales goals. Committed to delivering exceptional service and tailored solutions for every customer.

Overview

13
13
years of professional experience

Work History

Automotive Sales Consultant

A&T Chevrolet/ Subaru
09.2017 - Current
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
  • Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.

Customer Sales and Service Expert

Wesco Industrial Products
02.2015 - 08.2017
  • Handled calls promptly and with courteous professionalism.
  • Maintained high levels of customer retention through exceptional service and follow-up communication.
  • Processed orders, service requests and applied information to customers.
  • Implemented upselling techniques to maximize revenue opportunities while delivering value-added solutions to clients.
  • Developed strong relationships with clients, fostering loyalty and repeat business for the company.
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

Claims Representative

Corvel Corporation
02.2012 - 12.2014
  • Investigated and resolved complex claims, ensuring adherence to policy guidelines and regulatory compliance.
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
  • Developed strong relationships with clients, facilitating trust and open communication during the claims process.
  • Coordinated and attended onsite claim reviews with customer.
  • Improved team productivity by conducting regular training sessions on best practices in claim handling.

Education

Sterling High School
Somerdale, NJ
06-1980

Skills

  • Resilience under pressure
  • Follow-up techniques
  • Strong negotiation skills
  • Goal-oriented mindset
  • Adaptability to change
  • Client retention strategies
  • Upselling and cross selling
  • Customer relationship management
  • Sales pipeline management
  • Closing techniques mastery

Timeline

Automotive Sales Consultant

A&T Chevrolet/ Subaru
09.2017 - Current

Customer Sales and Service Expert

Wesco Industrial Products
02.2015 - 08.2017

Claims Representative

Corvel Corporation
02.2012 - 12.2014

Sterling High School

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Earl Overpeck