Earl W. Toole
Drexel Hill
Summary
High-performing and results-driven senior sales executive with a proven track record of leading regional and national teams, driving double-digit revenue growth, and establishing high-performance sales cultures across federal markets. Expertise in strategic planning, relationship development with federal agencies, and using data to guide business decisions. Proven ability to inspire, manage, and scale diverse sales teams across multiple regions.
Overview
20
20
years of professional experience
Work History
Regional Director of Sales
UNITED BENEFITS
Florence
01.2024 - 01.2025
- Appointed to lead nationwide federal sales team and implement United Benefits' strategic initiatives across multiple U.S. regions.
- Responsible for sales growth, talent development, customer relationship strategy, and sales operations.
- Serve as key liaison between executive leadership and field operations, ensuring alignment with national revenue goals and brand standards.
- Built strategic relationships with agency benefit officers, increasing client engagement and expanding market share.
- Implemented performance metrics, sales forecasting, and CRM-based reporting, resulting in a 20% increase in sales team productivity.
- Partnered with senior leadership to manage national sales budget, aligning resources with scalable growth objectives.
- Developed and executed a national sales strategy, achieving early double-digit revenue gains in underperforming markets.
East Coast Sales Manager
GOVERNMENT EMPLOYEES HEALTH ASSOCIATION
Lees Summit
01.2018 - 01.2024
- Oversaw seven account managers and 12 part-time contractors serving 5,700 federal agencies in 16 states; heavy emphasis on recruitment to drive territory and membership growth.
- Prepared campaign insights reporting, analysis, and research.
- Delivered weekly, monthly, and quarterly status updates to senior leadership.
- Transformed a region ranked #3 out of #4 to the highest-performing region from 2021-24.
- Implemented KPIs and SMART goals to exceed targets; achieved 10% YoY growth over three years.
- Streamlined the territory allocation process, garnering commendation for meticulousness and precision.
Senior Outreach Account Manager
GOVERNMENT EMPLOYEES HEALTH ASSOCIATION
Lees Summit
01.2018 - 01.2024
- Used Salesforce and Power BI to track pipeline activity and KPIs required to retain and grow 770 accounts.
- Prepared and delivered client presentations; cultivated new and existing relationships with agencies, providers, and members.
- Leveraged technical tools and quantitative data to ensure high membership satisfaction and retention.
- Maintained HEDIS, population health management, trend and gaps in coverage reporting.
- Used Sandler sales methodologies to optimize agency visits and increase the closing ratio by 10%.
- Presented local, regional and national, virtual and in-person wellness presentation to government agencies.
Account Executive
INDEPENDENCE BLUE CROSS
Philadelphia
01.2013 - 01.2018
- Collaborated with 110 health benefit officers of federal agencies to enhance membership; developed Medicare and wellness educational programs to forge relationships with health plans and providers.
- Managed federal, education, labor and union accounts and the execution of population health management and HEDIS reports to accounts.
- Met or exceeded quota every year; achieved 98% medical/dental sales revenue market retention.
- Recognized for efficiently optimizing service simultaneous with driving sales by 25%.
Assistant Director of Admissions
THE ART INSTITUE OF PHILADELPHIA
Philadelphia
01.2010 - 01.2013
- Conducted recruitment activities and delivered presentations on behalf of assigned application pool and the University (i.e. college visits, information sessions, open houses).
- Directed application management, select, and yield activity for optimizing applicant and advisor relationships as well as funnel conversion rates in the achievement of stated goals (quality, revenue and composition).
- Increased recruitment of students to the university by 15% through academic partnership.
- Managed admission's operation and technology, enrollment, reporting and analytics.
FIELD SERVICE TRAINER
TOOLE INSURANCE GROUP
Drexel Hill
01.2005 - 01.2010
- Headed and matured multi-channel business operations including account oversight and relationship development.
- Served as contributor and coach to sales team in order to implement strategic growth strategies targeted toward priority accounts.
- Ensured development of culture conducive to up-sell and cross-sell increases.
- Served as industry expert while teaching licensing exam to new agents.
- Recognized for efficiently optimizing service simultaneous with driving sales by 25%.
Education
Master of Science - Healthcare Administration
ST. JOSEPH'S UNIVERSITY
Bachelor of Science - Leisure Management
TEMPLE UNIVERSITY
L & H License -
PENNSYLVANIA INSURANCE DEPARTMENT
Skills
- Federal Market Development
- Cross-Functional Collaboration
- Key Account Management
- Revenue & Budget Management
- Strategic Planning/Partnerships
- Customer Retention
- Process Improvement
- CRM/Salesforce
- Relationship Management
- Data-Driven Insight
- Team Coaching & Culture Building
- Performance Metrics & KPIs
- Power BI
- Agency Partnership
- National Expansion
- Broker Relationship
Professional Distinctions
- Board Member, Upper Darby School District, 01/01/09 - 12/31/16
- Planning Committee Member, Sidney Kimmel Cancer Center Men's Event, 01/01/15
- Candidate, Pennsylvania State Representative, 01/01/12
- Community Service Award, Upper Darby Township Council, 01/01/11
- Official, PIAA/NCAA, 01/01/00 - 12/31/16
Timeline
Regional Director of Sales
UNITED BENEFITS
01.2024 - 01.2025
East Coast Sales Manager
GOVERNMENT EMPLOYEES HEALTH ASSOCIATION
01.2018 - 01.2024
Senior Outreach Account Manager
GOVERNMENT EMPLOYEES HEALTH ASSOCIATION
01.2018 - 01.2024
Account Executive
INDEPENDENCE BLUE CROSS
01.2013 - 01.2018
Assistant Director of Admissions
THE ART INSTITUE OF PHILADELPHIA
01.2010 - 01.2013
FIELD SERVICE TRAINER
TOOLE INSURANCE GROUP
01.2005 - 01.2010
Master of Science - Healthcare Administration
ST. JOSEPH'S UNIVERSITY
Bachelor of Science - Leisure Management
TEMPLE UNIVERSITY
L & H License -
PENNSYLVANIA INSURANCE DEPARTMENT
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