Accomplished shipping and logistics supervisor with expertise in managing daily operations for healthcare supplies. Successfully enhanced service reliability through timely deliveries and regulatory compliance. Committed to fostering a collaborative environment that drives efficiency and customer satisfaction in all aspects of supply chain management.
Overview
46
46
years of professional experience
Work History
Shipping and Receiving Supervisor
Carolinaeast Medical Center
NEW BERN
06.2021 - 08.2025
Supervised daily shipping and receiving operations for healthcare supplies.
Managed inventory levels and conducted regular stock audits.
Coordinated logistics to ensure timely delivery of medical equipment, enhancing service reliability.
Trained staff on safety protocols and proper handling techniques.
Ensured compliance with all regulatory requirements in shipping processes.
Developed workflows that streamlined receiving tasks, improving operational efficiency.
Collaborated with vendors to resolve shipping discrepancies promptly.
Maintained accurate records of incoming and outgoing shipments.
Supervised the daily activities of warehouse staff including assigning tasks and monitoring performance.
Ensured that all incoming and outgoing shipments were properly documented and tracked.
Coordinated with vendors, suppliers, customers, and other departments to resolve shipping issues in a timely manner.
Troubleshot any discrepancies between orders placed and items received from vendors or customers.
Trained new employees on company policies and standard operating procedures related to shipping and receiving.
Initiated measures to reduce errors in packing and shipping process for improved accuracy rate.
Developed processes for efficient receiving operations, including unloading, sorting, storing, labeling, and tracking of goods.
Conducted regular inspections of loading docks to ensure compliance with safety regulations.
Implemented quality assurance programs that upheld high customer service standards during product delivery.
Performed weekly cycle counts and physical inventories according to established guidelines.
Managed department priorities and provided leadership for on-time delivery production
Resolved customer complaints related to shipping delays or damaged items in a timely manner.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Managed returns process by receiving, processing, and restocking items in the warehouse.
Ensured compliance with federal and international shipping regulations and safety standards.
Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Promoted safe working conditions by monitoring safety procedures and equipment.
Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Monitored workers and reviewed completed work for proper performance.
Detention Service Officer
Craven County Sheriffs Dept
New Bern
11.2020 - 12.2020
Detected and removed contraband through unscheduled cell inspections.
Safeguarded facility access, monitoring entrances and screening visitors.
Kept records and drafted reports detailing offender movements or rule violations.
Patrolled assigned areas to assess facility security and verify offender counts.
Monitored offender behavior during shower and meal periods, addressing disciplinary actions to maintain security and order.
Followed and promoted compliance with established security procedures.
Assisted in investigations of facility incidents, including assaults, to support safety and accountability measures.
Inspected conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
Coordinated safe visits for family members, legal representatives, and volunteers to ensure compliance with facility protocols.
Minimized chances for escape or violence with proactive monitoring of all inmates.
De-escalated disturbances with verbal and physical response strategies.
Managed prisoner transfers and court appearances, protecting officers, inmates and general public from harm.
Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband such as weapons or drugs.
Retail Parts Specialist
Whites International Bobcat
New Bern
07.2020 - 09.2020
Traveled to school bus garages from Bolivia, NC, to Swanquarter, Hyde Co., ensuring timely parts availability.
Facilitated parts delivery for school bus accounts, supporting consistent operational efficiency.
Delivered international and Bobcat parts to meet customer needs.
Manager
A-1 Tree Inc
New Bern
08.1988 - 07.2020
Managed equipment procurement to facilitate timely project execution.
Executed the work on the scheduled date while overseeing the team.
I scheduled the jobs for the clients.
Provided on-site written estimates and clearly explained services.
Consulted with potential clients to assess tree service needs and outlined execution plans.
Sales Manager
H & N Chevrolet
Havelock
08.1982 - 06.1988
Started as auto salesperson, later advanced to finance and insurance manager.
Trained to purchase used cars at auctions, subsequently promoted to sales manager.
Led sales team to achieve monthly targets and improve customer engagement.
Developed training programs for new sales associates to enhance product knowledge.
Coordinated promotional events to drive foot traffic and increase brand visibility.
Sales Associate
Trent Olds, Cadillac
New Bern
08.1981 - 06.1982
Showcased features of new and used automobiles to customers, enhancing their purchase experience.
Assisted customers with vehicle selection and product information.
Managed inventory levels and organized showroom displays.
Conducted vehicle demonstrations to showcase features and benefits.
Stock and Cashier
A & P
Havelock
05.1979 - 06.1981
Processed transactions to deliver efficient customer service.
Unloaded freight trucks and stocked shelves to maintain inventory levels.
Worked all shifts at a 24-hour store, ensuring coverage during peak hours.