i was a fry cook, griller
- Resolved customer complaints and maintained clean and tidy checkout area.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Processed customer orders and accurately handled payment transactions.
- Processed refunds and exchanges in accordance with company policy.
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Streamlined communication between customers and internal departments for timely issue resolution.
- Promoted company brand and unique offerings through personalized customer service.