Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Earla Brown

Port Angeles,WA

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

1
1
Certification

Work History

Cafe Manager

Laurel Lanes Bowling Center
  • Streamlined cafe operations for increased efficiency and reduced waste, with thorough inventory management.
  • Improved customer satisfaction by implementing efficient service procedures and staff training programs.
  • Kept cafe in full compliance with health code standards

Restaurant & Catering Manager

Dungeness Golf Course & Country Club
  • Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Collaborated with clients to create customized menus tailored to their specific preferences and needs.
  • Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality.

Server

Red Ranch Restaurant
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Bar Manager

La Hacienda Restaurant & Bar
  • Boosted customer satisfaction by implementing innovative bar management strategies.
  • Enhanced team productivity through effective scheduling and task delegation.
  • Streamlined inventory management for optimal stock levels and reduced waste.
  • Increased revenue with creative marketing initiatives and promotional events.

Skills

  • Customer Engagement
  • Customer Service
  • Expiration Monitoring
  • Timekeeping
  • Customer Service
  • Bartending
  • Waitressing

Certification

Food Handlers Permit Current

Mast Alcohol Permit Current

Certified Food Safety Manager


Timeline

Cafe Manager

Laurel Lanes Bowling Center

Restaurant & Catering Manager

Dungeness Golf Course & Country Club

Server

Red Ranch Restaurant

Bar Manager

La Hacienda Restaurant & Bar
Earla Brown