Earlene Watts
Saint Martinville,LA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rescue Cleaning Services
Baton Rouge
Baton Rouge, LA
04.2018 - 07.2023
- Evaluated clients and formulated individualized service plans outlining short-term and long-term goals.
- Conducted intake interviews and bio-psycho-social assessments to determine clients' eligibility and suitability for program.
- Coordinated between various entities to manage cases.
- Uploaded documentation to patient database to streamline organizational flow.
- Assisted patients needing additional support by scheduling and managing appointments.
Case Manager
American Redcross
Baton Rouge, LA
09.2021 - 12.2022
- Assisted individuals with eligibility for available benefits.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Established and maintained relationships to meet community needs and avoid service duplication.
Peer Support Specialist
River Parish Community College
Gonzales, LA
09.2016 - 12.2016
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Interacted with family members of individuals and shared information regarding available community support services.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
Education
Bachelor of Arts - Social Work
Louisiana State University
Baton Rouge, LA05-2021
Associate of Arts - Criminal Justice
River Parish College
Gonzales05-2017
Master of Arts - Social Work
Our Lady of The Lake University
San Antonio, TXSkills
- Appointment Scheduling
- Attention to detail
- Clerical Support
- Computer Skills
- Data Confidentiality
- Data Entry
- Documentation and Report
- Initiative and Self-Motivation
- Interpersonal Communication
- Motivational Interviewing
- Patient Relations
- Team Collaboration
- Time Management
Certification
- Certified Social Worker
- CPR/AED Certification
Accomplishments
- Black Caucus Honorary Award
- Social Work of the Year (Outreach Coordinator)
Affiliations
- Heart of Hospice undergraduate intern
- East Baton Rouge Mental Health intern
- Baton Rouge Food Bank volunteer
- Women's Shelter volunteer
Timeline
Case Manager
American Redcross
09.2021 - 12.2022
Rescue Cleaning Services
Baton Rouge
04.2018 - 07.2023
Peer Support Specialist
River Parish Community College
09.2016 - 12.2016
Bachelor of Arts - Social Work
Louisiana State University
Associate of Arts - Criminal Justice
River Parish College
Master of Arts - Social Work
Our Lady of The Lake University
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