Earl Evans Britt Junior
Washington,DC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
9
9
years of professional experience
Work History
Housekeeper
Marriot Hotel Crystal City
Arlington, VA
10.2019 - 02.2020
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
Sales Associate
Goodwill Industries Of Houston
Washington, DC
08.2011 - 02.2012
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Delivered products to customer locations on time.
Education
High School Diploma -
Northwestern High School
Hyattsville, MD06-1981
Skills
- Ergonomics and Safety Training
- Customer Service
- Safe Cleaning With Chemicals
- Customer-Oriented
- Physically Strong
- Interior and Exterior Cleaning
- Housekeeping
Timeline
Housekeeper
Marriot Hotel Crystal City
10.2019 - 02.2020
Sales Associate
Goodwill Industries Of Houston
08.2011 - 02.2012
High School Diploma -
Northwestern High School
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