Earlie Dixon Jr
Phoenix
Summary
Diligent Ramp Agent with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Overview
18
18
years of professional experience
Work History
Tow Supervisor
Piedmont Airlines
Phoenix, AZ
08.2024 - Current
- Trained and mentored staff, promoting best practices in customer service and operational efficiency.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Responded to emergency tow assistance calls in a timely manner, providing prompt and reliable service without sacrificing safety
- Supervised daily operations to ensure compliance with safety regulations and company policies.
- Capture Air crafts to lektro using appropriate towing techniques and equipment
- Participate in ongoing training programs to enhance skills in vehicle recovery techniques
- Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
- Managed inventory control systems to ensure availability of supplies necessary for smooth operations.
- Collaborated with management to develop strategic initiatives aimed at improving operational effectiveness and service quality.
- Maintain accurate records of all towed aircrafts including location, time, and condition
Property Management
The Klean Krew
Phoenix, AZ
01.2023 - Current
- Aligned property management goals with owner objectives by regularly reviewing performance metrics and adjusting strategies accordingly.
- Collaborated with property management to ensure the highest level of service quality, maintaining a positive living environment for all residents.
- Asses property for safety hazards, damaged property and restocking.
- Handle property codes, keys and property management requests for unexpected situations.
- Record and communicate data with pictures via email for accurate and timely resolution.
- Create schedule for completion and inspections of each property.
- Creation of step by step directions for property walk through to ensure task completion.
- Building upkeep for each properties, setting up monthly scheduling.
Quality Control Manager
Genesis Bioceuticals
Phoenix, AZ
06.2021 - 11.2022
- Quality lead, train and ensure quality control of products produced in the facility.
- Record and document trim, waste, bi-products and finished product data accrued by each individual employee.
- Lead takedowns and pre product storage for harvests.
- Check product for any discrepancies including mold, fibers, dryness/wetness.
- Constantly monitoring employee progress and quality throughout the day. Record quality data via pictures daily and by each individual employee.
Assistant Manager/Marketing
Debbie's Dispensary
Peoria, AZ
06.2018 - 05.2019
- Greet, listen and help patients to the best of my ability, by using my extensive knowledge of common effects and abilities of products to inform and suggest products to patients.
- Help patients with general knowledge as well as advanced knowledge of products or common questions about effects.
- Working with Leaf Logix, MJ freeway, AZ Medical Marijuana verification system inventory/POS/Verification system and with other agents/companies to be compliant with all ADHD state laws and regulations.
- Successful Creative Control for Displays, Activities, Deals, Sales
- Responsible for opening and closing Debbie's Dispensary, as well as handling daily cash drops and transactions. Daily payments/purchases from vendors, and the return and disposal of intoxicating products.
- Led daily operations, ensuring compliance with regulatory standards and company policies.
- Filed inventory, purchase orders, and daily transactions of money into the database.
- Created vast ideas for Marketing, Packaging, Sales, apps and Holiday specials.
- Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
Testing Manager
Boeing/Intellinex PS-OS
Seattle, WA
01.2016 - 06.2018
- Manage assigned classrooms for the students in electronic testing sessions.
- Providing status updates to the testers and Services Manager weekly.
- Monitoring testing area by checking-in all participants, enforcing compliance guidelines within testing environment, replenishing classroom supplies, conducting prerequisites and pre-work checks and possession room cleanup.
- Maintaining assigned testing area's schedules, equipment, communications and risks/constraints that may be caused due to time.
Personal Accountant/Admin
Kirkland Spinecare
Kirkland, WA
03.2008 - 06.2018
- Gather and organize patient billing data, inclusive of demographics, insurance and appointment needs.
- Manage front desk, inclusive of answering calls, greeting and logging patients into the system, confirming appointments as necessary.
- Responsible for open and close, as well as safety procedures supporting facility requirements, disposal of hazardous material.
- Filed Patient charts post examination and logged appointments into database.
- Reviewed patient accounts, gave references to other doctors.
Delivery Supervisor
Amazon
Bellevue, WA
05.2013 - 10.2016
- Load and unload personal truck at warehouse during assigned times, ensure customers are happy with their deliveries, unload for individual contractors or residents once arrived at locations.
- Further improved my role within the company, where I would manage a spoke route that would deliver merchandise by bicycle and tricycle. I handpicked orders depending on time frame and quantity, then loaded bikes and tricycles depending on distance as well as timeframe. Maintained
- Dispatched each cyclist to ensure we meet time schedules and budget expenses. I record all deliveries, calculated late and early drop offs, missing or wrong orders, which cyclist delivered each order. Then forwarded daily results to requested managers.
Lead Sales Associate
True Religion Brand Jeans
Bellevue, WA
01.2012 - 03.2013
- Key Holder/Assistant Manager 01/2012-03/2013
- The assistant manager's duties include Opening and closing procedures (business plan, weekly goals, clientele, balanced till at the end and the beginning of the day. Shift supervisor/leader for assigned hours of the day.
- Customer Service, Shipment, Floor Set, Clientele, Transfers
- Package shipping and receiving to customers and other stores in the region.
- Stylist for Seahawks and Mariners players. As well as my other clients and other sale reps clients
Education
Associate in Arts (AA) - General Studies
Arizona Christian University
Phoenix, AZ01.2017
AA - undefined
Shoreline Community College
01.2013
Skills
- Goal oriented
- Customer service
- Staff management
- Schedule management
- Quality control
- POS systems
- Organizational skills and problem solving skills
- Conflict management
- Industrial equipment
- Analytical thinking
- Processes and procedures
- Process improvement
- Relationship building
- Priority management
- Leadership
- Shift management
- Load & unload
- Excellent written, verbal and interpersonal communication skills
- Training and mentoring
Awards
Spoke route promotion, September 2013, Promoted from driver to spoke route manager, Top sales, March 2013
Timeline
Tow Supervisor
Piedmont Airlines
08.2024 - Current
Property Management
The Klean Krew
01.2023 - Current
Quality Control Manager
Genesis Bioceuticals
06.2021 - 11.2022
Assistant Manager/Marketing
Debbie's Dispensary
06.2018 - 05.2019
Testing Manager
Boeing/Intellinex PS-OS
01.2016 - 06.2018
Delivery Supervisor
Amazon
05.2013 - 10.2016
Lead Sales Associate
True Religion Brand Jeans
01.2012 - 03.2013
Personal Accountant/Admin
Kirkland Spinecare
03.2008 - 06.2018
AA - undefined
Shoreline Community College
Associate in Arts (AA) - General Studies
Arizona Christian University