Earline Parker
Rockwall,TX
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
10
10
years of professional experience
Work History
Manager Practice
Brehm Medical Center
Dallas, TX
07.2014 - Current
- Supervised staff members, organized schedules and delegated tasks.
- Assisted in recruiting, onboarding and training new employees.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Monitored inventory levels and placed orders when needed.
- Responded to customer inquiries via phone or email in a professional manner.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Assisted in developing budgets for departmental expenses.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Organized company events including holiday parties, team building activities .
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained confidential records relating to personnel matters.
- Maintained filing system for records, correspondence and other documents.
- Developed effective communication strategies between departments within the organization.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Ensured compliance with applicable laws regarding employment practices.
- Processed payroll accurately ensuring all employees were paid on time.
- Provided administrative support to management team including preparing reports and presentations.
- Coded and entered daily invoices with in-house accounting software.
- Administered payroll and maintained proper documentation of employee personnel.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Interpreted and communicated work procedures and company policies to staff.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Education
CMA - Healthcare
ATI Career Training Center - Dallas
Dallas, TX11-1998
Skills
- Contract Administration
- Operations Management
- Policy Development
- Workforce Management
- Administrative Support
- Inventory Control
- Data Entry
- Compliance Monitoring
- Billing
- Employee Supervision
- Staff hiring
- Customer Service
- Bookkeeping
- Office Management
- Supply Management
- Staff Management
- Team Supervision
- Human Resources
- Document Management
- Technical Support
- Facility Management
- Mail handling
- Meeting planning
- Payroll Processing
- Office Administration
References
References available upon request.
Timeline
Manager Practice
Brehm Medical Center
07.2014 - Current
CMA - Healthcare
ATI Career Training Center - Dallas
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