Earlisha Martinez
Deland ,FL
Summary
Led teams through transitions in work environments to maintain productivity. Fostered open communication to enhance collaboration and ensure adherence to project instructions. Championed a culture of adaptability and teamwork. Pursued continuous learning of new tasks, demonstrating rapid adaptability and skill acquisition.
Overview
13
13
years of professional experience
Work History
Learning Apprentice
Foundever : Bank of America
DeLand, FL
03.2024 - Current
- Assisted in guiding peers through professional development opportunities. Supported team members in achieving their goals through regular feedback and advice. Facilitated knowledge to enhance skills and collaboration.
- Achieved significant improvements in team performance through targeted coaching strategies. Enhanced employee engagement and satisfaction by implementing personalized development plans. A supportive coaching environment. Facilitated online banking training sessions for users.
- Implemented a dual training approach integrating hands-on job experience with classroom learning to optimize workforce development.
Offline Supervisor
Sykes Enterprise
Deland, FL
08.2019 - 12.2022
- Facilitated conflict resolution and provided expert guidance on comprehensive travel planning
- Demonstrated exceptional communication abilities and advanced problem-solving expertise.
- Exhibited strong leadership skills while contributing to team success and cohesion.
Telemarketer
TMC (Total Marketing Concepts)
Sanford, FL
01.2016 - 08.2019
- Led product sales initiatives, driving revenue growth.
- Executed outbound lead follow-up calls to potential and existing customers via telephone and email to qualify leads.
- Executed customer communication regarding promotions and new or upgraded products utilizing prepared scripts.
Production/Assembler
(ILP) Industrial Lighting Product
Sanford, FL
09.2015 - 01.2016
- Conducted thorough inspections of products and parts to maintain quality assurance and operational integrity.
- Oversaw the packaging process of completed products and arranged them for dispatch.
- Assessed work orders and blueprints to ensure compliance with project standards.
Electronics/Salesperson
Walmart SuperCenter
DeLand, FL
09.2013 - 01.2015
- Maintain orderly appearance of register area and supplies stocked.
- Assisted with inventory stocking and price tag labeling. Supported product display setups and facilitated organization of merchandise.
- Facilitated customer engagement and product demonstrations to enhance sales of latest electronics.
Education
Certified Medical Assistant - Medical Assistant
Florida Technical College
DeLand, FLSkills
- Developed communication strategies
- Exhibited adaptability by effectively responding to shifting priorities and dynamic environments
- Streamlined task scheduling and prioritization to maximize productivity
- Assisted in guiding team members through project tasks Supported colleagues in developing leadership skills Provided resources and advice to enhance team performance
- Assisted clients with banking inquiries and transactions Helped maintain accurate financial records and documentation
- Implemented sterilization protocols to uphold health and safety compliance
- Executed specimen collection procedures to ensure accurate diagnostic results
- Phlebotomy procedures
- Basic wound care procedures
- Executed administration of injections to patients under supervision
- Achieved certification in HIPAA compliance, ensuring patient privacy and data security
Timeline
Learning Apprentice
Foundever : Bank of America
03.2024 - Current
Offline Supervisor
Sykes Enterprise
08.2019 - 12.2022
Telemarketer
TMC (Total Marketing Concepts)
01.2016 - 08.2019
Production/Assembler
(ILP) Industrial Lighting Product
09.2015 - 01.2016
Electronics/Salesperson
Walmart SuperCenter
09.2013 - 01.2015
Certified Medical Assistant - Medical Assistant
Florida Technical College