Caring, hardworking and service-oriented Registered Nurse with more than 8 years of Intermediate Care, Medical/Surgical, and Home Health Case Management experience. Well-versed in offering evidence-based, therapeutic care for patients dealing with acute and chronic disorders. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to multi-generational patient populations.
Overview
29
29
years of professional experience
Work History
Registered Nurse Case Manager
Highmark Health Options
04.2022 - 03.2025
Managed case load of 60-100 patients in home and facility based settings.
Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
Developed professional relationships with community partners to enhance available support services for patients transitioning from acute care settings to home and long term care settings.
Advocated for patients'' rights, facilitating access to necessary services and resources within the community.
Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Registered Nurse Field Case Manager
Christiana Care Home Health Care Service
03.2021 - 01.2022
Managed case load of 30-50 patients in home based setting.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
Collected blood, and other laboratory specimens and prepared for lab testing.
Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
Created patient assessments and plans for individual home care needs.
Worked with suppliers and vendors on provision of medical equipment, items and services.
Registered Nurse/Charge Nurse
Bayhealth Hospital, Milford Campus
07.2017 - 03.2021
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
Treated patients suffering from chronic and acute medical concerns, including asthma, diabetes, hypertension, stroke, pulmonary embolism, diverticulitis, seizure disorder, and pneumonia.
Cared for more than 5 patients each shift while delegating assignments and supervising junior team members to handle needs of 24-bed Medical/Surgical/Stroke unit.
Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
Monitored and managed various treatment and care interventions, including IV administration, gastrostomy tube, nasogastric tube, trach care, chest tube, wound and ostomy care, and catheter insertion and care.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
Coordinated and managed care for patients undergoing myocardial infarction and anticoagulation therapies.
Used facility EMR system to update patient records, transmit prescriptions and transfer files.
Participated in hospital-wide initiatives and committees to improve patient care, satisfaction and safety.
Patient Transporter
Bayhealth Hospital, Kent Campus
07.2013 - 07.2017
Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
Consultant
Verizon
09.1996 - 11.2011
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Education
Bachelor of Science - Nursing
Delaware State University
05.2017
Skills
Experience in Case Management Home Health, Inpatient, Assisted Living, Dialysis, and Long Term Care
Medication and Chronic/Acute Disease Management
Experience with multiple EMR platforms(McKesson, EPIC, OASIS, Point Click Care, Guiding Care)
Basic life support and Stroke certification
Nursing Plan Development and Modification
Staff Development and Precepting
Patient Assessment, Treatment, Education, and Counseling
Culturally Sensitive and Emotionally Intelligent Care
Palliative and End-of-life Care
Service coordination and Multidisciplinary collaboration