Work History
Education
Skills
Timeline
Generic

Earl S Bryant

Chicago,IL

Work History

Telecom Specialist

AT&T
1994 - 2022
  • Troubleshot voice, data, and network connectivity issues using diagnostic tools and ticketing systems.
  • Provisioned telecom services, circuits, and device configurations for residential and business customers.
  • Coordinated escalations with network, engineering, and field teams to restore service interruptions.
  • Documented work orders, service updates, and resolution steps in CRM and support systems.

Lead Operator

Telecheck Services
1989 - 1992
  • Oversaw daily processing workflows, balancing workloads to maintain consistent output and service levels.
  • Monitored transaction records for accuracy, identifying and resolving discrepancies before downstream processing.
  • Trained team members on operating procedures, quality standards, and system updates.
  • Coordinated exception handling, ensuring items were researched, corrected, and routed properly.

Education

Electrical Engineering

Bradley University
Peoria, IL

Bachelor of Arts - Sound Engineering

Columbia College
Chicago, IL
06.1995

Skills

Completed Armed Security Guard training I have my FOID, CCL cards Handcuff/Baton/OC certification Taser certification Rifle and shotgun certification

Can design a sound studio or nightclub Engineer and master a sound recording

Timeline

Telecom Specialist

AT&T
1994 - 2022

Lead Operator

Telecheck Services
1989 - 1992

Electrical Engineering

Bradley University

Bachelor of Arts - Sound Engineering

Columbia College

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Earl S Bryant