Earlyn S. Escobar

• Advocated for a continuous learning culture by implementing a temporary manual attendance and CPE credit tracking system during the transition from in-person to hybrid learning at PKF, ensuring smooth adaptation.
• Supported the successful implementation of the LCvista Learning Management System, streamlining manual processes, optimizing compliance tracking, and improving overall learning outcomes for staff.
• Maintained accurate and up-to-date training records, while coordinating and overseeing the seamless execution of multiple training programs to meet organizational needs.
• Organized logistics for workshops, conferences, and meetings, including venue reservations, materials, and vendor coordination, contributing to well-executed events within budget constrains.
• Managed onboarding processes for 30+ new hires, handled anniversary orders for 150+ employees, and played an integral role in organizing 20+ firm-wide retention events to strengthen employee engagement.
• Handled sensitive HR matters with the highest degree of confidentiality and professionalism.
• Produced detailed, organized reports and conducted in-depth research to inform management’s decision-making and long-term strategic planning.
• Leveraged software platforms such as Checkpoint Learning, LCVista, Teams, and Zoom to create dynamic and engaging learning content that improved employee engagement and knowledge retention.
• Negotiated contracts, pricing, and delivery terms with external vendors, ensuring cost-effective solutions and strong vendor partnerships.
• Conducted comprehensive software and system testing to ensure reliability, performance, and alignment with organizational needs.

• Provided exceptional customer service by managing the front desk, greeting visitors, and answering calls.
• Facilitated inter-departmental communication and improved office operations through effective timely feedback and event coordination.
• Maintained secure filing systems and managed confidential documents and employee records.
• Streamlined office operations by managing staff correspondence and handling sensitive tax documents from clients, ensuring timely delivery and upholding strict confidentiality.
• Coordinated catering and logistics for training, meetings, and recruiting events.
• Processed invoices efficiently using accounting software (Practice).
• Collaborated with teams in Accounting, Retention, and Human Capital to achieve departmental goals.

• Delivered exceptional customer service.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.
• Maintained inventory of office supplies and placed orders when necessary.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Organized both digital and paper files efficiently.
• Managed vendor payments for Marie’s.
• Created invoices and processed purchase orders.
• Enter weekly timesheets into payroll system
• Exit interviews

• Delivered outstanding customer service.
• Manage customer payments with accuracy
• Managed phone inquiries while on register duty.
• Arranged products on the sales floor.
• Arranged store inventory by returning items to designated areas.
• Worked with fellow sales team members to achieve group targets.
• Answered customer inquiries regarding product features, pricing, and availability.

• Organized digital and paper records.
• Managed office supplies inventory by ordering materials when necessary and tracking usage.
• Supported instructional staff and student body as required.
• Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
• Ensured timely opening and secure closure of student lab.

• Assisted clients with insurance payments and addressed inquiries in a timely, professional manner.
• Managed high-volume incoming calls, providing accurate information while maintaining a positive, calm demeanor under pressure.
• Handled office finances with integrity, ensuring accurate processing of all transactions and maintaining strict confidentiality.
• Organized and maintained both electronic and physical filing systems, ensuring easy access to documents and adherence to company standards.