Summary
Overview
Work History
Education
Skills
Timeline
Generic

Earnest Boyd

Stockbridge,GA

Summary

Dynamic professional with a strong background in customer service and security, notably at Uber. Proven ability to build lasting client relationships and adapt to evolving trends. Skilled in problem-solving and time management, consistently delivering exceptional results while maintaining a positive attitude. Committed to excellence and continual improvement in all endeavors.

Overview

31
31
years of professional experience

Work History

Ride Share

Uber
01.2014 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.

Barber

Self-employeed
01.1995 - Current
  • Delivered personalized haircut and grooming services, enhancing client satisfaction and loyalty.
  • Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
  • Utilized various barbering tools to execute precise cuts and styles tailored to individual client preferences.
  • Built strong relationships with clients through effective communication and understanding of their needs.
  • Adapted techniques based on evolving trends, consistently staying updated on industry developments.
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Adapted quickly to new hair care trends, keeping shop's services relevant and in demand.

Security Officer

Dupree Security Group
06.2013 - 02.2014

Ensured restricted areas at Grady Hospital remained secure during construction.

Security Officer

Colt Security
03.2000 - 08.2002

Monitored truck seals for compliance during facility entry and exit.

Education

High School Diploma -

Towers High School
Dekalb County Ga
06.1991

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Ride Share

Uber
01.2014 - Current

Security Officer

Dupree Security Group
06.2013 - 02.2014

Security Officer

Colt Security
03.2000 - 08.2002

Barber

Self-employeed
01.1995 - Current

High School Diploma -

Towers High School