Earnest Burch
Absecon,NJ
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
5
5
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification
Work History
Team Leader
Fhiworks
East Freetown, Massachusetts
01.2025 - 10.2025
- Coordinated team schedules to ensure efficient workflow and coverage.
- Assisted in training new team members on operational procedures.
- Monitored daily operations to maintain safety and efficiency standards.
- Facilitated communication between team members and management for smooth operations.
- Resolved conflicts among team members to maintain a positive work environment.
- Provided feedback to management on team performance and operational challenges.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Implemented quality control measures to uphold company standards.
- Created and managed budgets for travel, training, and team-building activities.
Assistant store coordinator
Ollies Bargain Outlet
Homewood, Illinois
09.2024 - 01.2025
- Coordinated daily store operations to ensure seamless customer experiences.
- Managed inventory levels and organized stock on sales floor for easy access.
- Assisted in training new staff on store policies and customer service techniques.
- Implemented visual merchandising standards to enhance store presentation.
- Maintained cleanliness and organization throughout the store for a welcoming environment.
- Communicated and coordinated execution of planograms with store management.
- Created weekly schedules for staff members to ensure adequate coverage during peak hours.
- Ensured compliance with safety regulations by regularly inspecting the store environment for potential hazards.
- Ordered supplies necessary for smooth functioning of the store when required.
- Created weekly sales reports to track progress against goals.
- Trained, managed and motivated employees to promote professional skill development.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
Trainer
Outback Steakhouse
Lake City, Florida
01.2024 - 08.2024
- Developed and delivered training programs for new team members.
- Facilitated role-playing exercises to enhance service skills and teamwork.
- Explained company policies and procedures to ensure compliance.
- Assisted in creating training materials tailored to restaurant operations.
- Engaged staff with interactive learning techniques to improve retention.
- Resolved any issues raised by participants during the training session in a timely manner.
Travel Retail merchandiser
Advantage Solutions
Lake City, FL
01.2021 - 06.2023
- Developed attractive product displays to enhance customer engagement.
- Conducted inventory checks to ensure stock availability and accuracy.
- Collaborated with store management to implement promotional strategies effectively.
- Placed prices and descriptive signage to enhance displays and promote items.
- Communicated and coordinated execution of planograms with store management.
- Ensured compliance with company policies and procedures regarding safety regulations.
- Created visual displays to showcase products in interactive and engaging way.
- Displayed products to drive sales, using knowledge of consumer and market trends.
- Implemented planograms with precision to maintain brand consistency across stores.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
Education
Columbia High School
Lake City, FLSome College (No Degree) -
Florida Gateway College
Lake City, FLSkills
- Team coordination
- Performance monitoring
- Employee training
- Conflict resolution
- Customer service
- Visual merchandising
Certification
Forklift Certificate of Certification
Timeline
Team Leader
Fhiworks
01.2025 - 10.2025
Assistant store coordinator
Ollies Bargain Outlet
09.2024 - 01.2025
Trainer
Outback Steakhouse
01.2024 - 08.2024
Travel Retail merchandiser
Advantage Solutions
01.2021 - 06.2023
Columbia High School
Some College (No Degree) -
Florida Gateway College