Earnest Eckert
Fort Worth,TX
Summary
Focused Operations Manager with a track record of success in contract negotiation and process improvement. Remains calm and poised in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion. Over fifteen years of experience as a Product Marketing Manager, proven ability to turn around under-performing programs and create highly profitable ones through marketing, training, and partner relationships.
Overview
22
22
years of professional experience
Work History
Operating Partner
Downtown Garage Automotive Repair
12.2019 - 01.2025
- Managed effective customer service and quality assurance programs to protect business reputation.
- Determined appropriate financial goals and administered budgets to control expenses.
- Sourced vendors and negotiated fair contracts to keep costs low.
- Set and implemented promotional strategies to drive business growth.
- Recruited and hired qualified candidates to fill vacancies.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Prepared and presented reports on status of projects and initiatives.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Service Advisor
Hurst Tire and Service
03.2018 - 12.2019
- Listen, Counsel, and Assist customers getting their vehicles repaired and/or maintained in a timely manner
- In charge of monthly and by annual inventory
- Key holder
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Corrected faults and maximized performance by rebuilding systems and individual components.
Co-Owner
AES Sales and Consulting
06.2010 - 02.2018
- Managed new product and content releases
- Worked effectively in a heavily cross-functional, fast paced environment
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends
- Evaluated return-on-investment and profit-loss projections
- Compiled comprehensive lists describing product and service offerings
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Business Development Director
ASHLEY AUTOMATION
10.2004 - 06.2010
- Company Overview: Oil and Gas; Water Waste water related markets
- Supervised Sales Staff of 10
- New Business Development
- Project Manager
- Fleet Director for fleet of over 150 misc.units
- Production Projections for Financial Institutions
- Marketing
- Oversaw Automation and Measurement Panel Builds
- Supply orders
- Budget implementation and control
- Oil and Gas; Water Waste water related markets
- Provided market feedback to company leaders regarding competitive offerings, prospect needs, and product development ideas.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Consistently exceeded quotas through penetration of new accounts.
- Kept meticulous client notes and updated account information in company databases.
- Planned and coordinated implementation of business plans and penetration of new markets.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Finance Manager
TRAVIS BOATING CENTER
01.2003 - 10.2004
- Structured Deals
- Supervised Sales Staff
- Secured Lending
- Created organizational structures to improve accounting and finance functions.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Reviewed documentation and identified financial discrepancies where applicable.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Utilized financial software to prepare consolidated financial statements.
Education
MBA - Business
University of Texas At Austin
Austin, TX05-2001
Skills
- B2B sales
- Leasing Executive
- Operations Manager
- Finance and Insurance (Special Finance)
- Inventory control
- Customer Relations
- Fluent Microsoft Office
- Skilled negotiator
- Project management
- Leadership/communication skills
- Business operations organization
- Full service restaurant background
- Honed marketing skills
- Computer-savvy
- Front & Back of house operations understanding
- Personnel - Hiring/Dismissals Training & Support
- Performance improvement
- Efficiency optimization
- Corporate governance
- Revenue growth
- Promotional planning
- Operational excellence
- Organizational development
- Program oversight
- Financial control management
- Facilities management
- Business consulting
- Team development
Timeline
Operating Partner
Downtown Garage Automotive Repair
12.2019 - 01.2025
Service Advisor
Hurst Tire and Service
03.2018 - 12.2019
Co-Owner
AES Sales and Consulting
06.2010 - 02.2018
Business Development Director
ASHLEY AUTOMATION
10.2004 - 06.2010
Finance Manager
TRAVIS BOATING CENTER
01.2003 - 10.2004
MBA - Business
University of Texas At Austin
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