Earnest Huewitt Jr.
Fleming Island,FL
Summary
Cybersecurity and IT professional with experience supporting federal agencies, military communications, and enterprise network environments. Skilled in Information System Security Officer (ISSO) support, LAN/WAN administration, MILSATCOM systems, COMSEC management, and Risk Management Framework (RMF) cybersecurity compliance. Retired U.S. Army Ranger and former Signal Support Systems Specialist with proven ability to maintain mission-critical communications systems and secure network infrastructure in operational environments.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Technical Service Desk Supervisor
Florida State College at Jacksonville
12.2025 - Current
- Supervise help desk operations supporting faculty, staff, and students across enterprise IT systems.
- Key Responsibilities:
- Manage daily help desk operations and technical support services.
- Coordinate troubleshooting of hardware, software, and network connectivity issues.
- Manage ticket queues and ensure timely resolution of IT service requests.
- Provide technical guidance and leadership to support personnel.
- Escalate complex technical issues to network, systems, or cybersecurity teams when required.
- Maintain documentation of support procedures and incident resolutions.
- Support workstation deployment, account access, and network troubleshooting.
- Managed escalated support requests, ensuring effective communication with stakeholders throughout resolution processes.
COMSEC Manager
U.S. Embassy – Mexico City
06.2024 - 08.2025
- As a IT SPECIALIST (NETWORK) (TITLE 32), GS-2210-07/09/11, you will perform a variety of network device configuration and connectivity tasks. Executes procedures and coordinates corrective action to optimize network performance. Installs, configures and monitors tested and evaluated software packages that provide performance measurements of the WAN/LAN. Implements the standard configuration software loads for all network devices. Utilizes benchmarks and performance measurement and evaluation data to manage network servers and data communication devices to support normal and surge workload. Works with technical support personnel in resolving critical problems. Uses remote management software tools to maintain and update configuration, protocol and user/system files. Documents and tracks change to configuration, protocol and user/system files. Executes appropriate action to ensure backup processes are completed. Evaluates the performance of network devices such as servers, workstations, and peripheral devices, and remote access systems. Coordinates the development and implementation of configuration management plans for complex LANs and WANs with supported elements to include headquarters staff elements, tenant activities, state government, regional operating activities and national agencies. Implements plans and procedures for remote installation of applications and upgrades using state of the art software distribution methods. Monitors distribution of applications and upgrades ensuring compliance with regulations and copyright laws. Implements procedures to ensure accurate records of authorized users of distributed software are maintained. Implements the standard operating procedures for all devices on the network. Reviews and evaluates proposed software. Provides input to briefings and presentations on the complexities of the installation networks. These briefings provide the basis for long-range decision planning relating to C4 network project management. Analyzes equipment and software reliability and utilization reports to identify and define problem areas and to establish end-to-end systems performance levels.Provided IT and communications support for diplomatic operations.
- Key Responsibilities:
- Managed IT infrastructure supporting U.S. Embassy communications systems.
- Oversaw COMSEC accountability and secure communications protocols.
- Managed lifecycle operations of mission-critical IT and network equipment.
- Provided technical support for classified diplomatic communications systems.
- U.S. Department of State
- Oversaw daily operations, ensuring adherence to company policies and procedures.
SATCOM Engineering & MILSATCOM Support
US Navy
01.2021 - 03.2023
- Provided sustainment and engineering support for military satellite communications systems.
- Key Responsibilities:
- Supported integration and sustainment of MILSATCOM and Protected MILSATCOM systems.
- Developed operational procedures ensuring communications interoperability.
- Provided troubleshooting support for Extremely High Frequency (EHF) satellite communications.
- Maintained cryptographic communications equipment used in secure network operations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Skills
- Cybersecurity Compliance (RMF, STIGs, POA&M)
- Network Administration (LAN/WAN, Cisco Routing & Switching)
- MILSATCOM & Secure Communications Systems
- Information System Security Officer (ISSO) Support
- Configuration Management & System Hardening
- Network Performance Monitoring & Troubleshooting
- Technical Support & Help Desk Operations
- Military Communications & Leadership
Certification
- CompTIA Security+
- CompTIA CASP+
- Cisco CCNA
- Security X (Expected 2028)
Timeline
Technical Service Desk Supervisor
Florida State College at Jacksonville
12.2025 - Current
COMSEC Manager
U.S. Embassy – Mexico City
06.2024 - 08.2025
SATCOM Engineering & MILSATCOM Support
US Navy
01.2021 - 03.2023
Associate of Arts - Multidisciplinary Studies
University of Arkansas Grantham
Information Technology Coursework
Florida State College At Jacksonville
Education
Associate of Arts - Multidisciplinary Studies
University of Arkansas Grantham
Little Rock, AR07.2022
Information Technology Coursework
Florida State College At Jacksonville
Jacksonville, FL01.2024
ADDITIONAL INFORMATION
- Active Secret Clearance (Expires Feb 2030)
- U.S. Army Veteran
- Retired U.S. Army Ranger
- Willing to Travel
MILITARY SERVICE
- Signal Support Systems Specialist (25U)
- United States Army
- Retired U.S. Army Ranger
- Key Responsibilities:
- Installed and maintained tactical communications systems including radios, satellite systems, and secure networks.
- Operated classified communications equipment supporting operational missions.
- Supervised and trained personnel in communications equipment operation and troubleshooting.
- Ensured operational readiness of communications systems in both field and garrison environments.
ADDITIONAL INFORMATION
- Active Secret Clearance (Expires Feb 2030)
- U.S. Army Veteran
- Retired U.S. Army Ranger
- Willing to Travel