Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
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Earnest Patton Jr.

Earnest Patton Jr.

McKinney,TX

Summary

Tenacious sales manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

10
10
years of professional experience

Work History

LOGISTICS SPECIALIST

Alto Pharmacy
08.2022 - Current
  • Collaborating with Patient Care Agents to bridge the communication gap with patients, to ensure that any and all issues related to Rx deliveries are handled in a timely fashion
  • Creating courier schedules weekly
  • Worked well in a team setting, providing support and guidance.
  • Work in collaboration with Area Supervisors to develop strategic plans to improve service within our courier pool.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Provided customers with status updates for tracked packages.
  • Achieved team goals by guiding employees in coordinating and deploying best practices.
  • Collaborated with cross-functional teams to align production plans with customer requirements.

ACCOUNT EXECUTIVE

R2 LOGISTICS
01.2020 - 07.2022
  • Maintain assigned accounts and provide ongoing customer support
  • Identify and contact prospective customers to promote logistical services and negotiate contracts
  • Address customer concerns and find innovative solutions for complex logistical challenges
  • Assess customer needs and determine suitable modes of transportation that align with cost and timeframe expectations
  • Collaborate with other departments to optimize logistical services and arrange shipment and transportation details with carrier agents
  • Evaluate business practices, assess risks and recommend improvements to achieve sales targets.

SALES MANAGER

MACY'S
10.2018 - 12.2020
  • Hired and screened prospective employees and developed new hires to reach the standard of the business
  • Ensured the efficient performance of all department employees by having consistent coaching conversations and setting levels of accountability
  • Directly managed over 20 employees and completed administrative management duties which include, but are not limited to, approving PTO and creating employee shift schedules
  • Monitored sales numbers by utilizing weekly reports and partnering with district merchants to build successful business strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

ASSISTANT STORE MANAGER

VANS
10.2017 - 08.2018
  • Provided leadership and direction to the staff
  • Supported store manager with business strategy, customer engagement, operations, talent management and merchandising
  • Drove both team and individual sales goals.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

STORE MANAGER

GAME STOP
10.2015 - 09.2017
  • Educated staff on policies, procedures and best business practices to create the highest level of operational efficiency
  • Worked in partnership with district manager to understand and implement a successful and profitable business
  • Created and executed opening and closing duties for employees storewide
  • Responsible for 32% revenue growth in 2016
  • Personally responsible for the promotion of two colleagues into management positions.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

ASSISTANT STORE MANAGER

THE BUCKLE
09.2013 - 08.2015
  • Worked in partnership with the store manager to grow and drive the business to its most profitable months during my tenure
  • Head of recruiting for potential new employees
  • Responsible for 9% revenue growth in 2014
  • Direct line of communication with vendors to set purchasing strategies that best fit store demographics.

Education

ASSOCIATE OF ARTS BUSINESS MANAGEMENT -

VICTOR VALLEY COLLEGE
VICTORVILLE, CA

Skills

  • Transportation Management
  • Performance Monitoring
  • Logistics Planning
  • Pharmaceutical Distribution
  • Problem Solving
  • Organizational Skills
  • Computer Proficiency
  • Training and Development
  • Team Leadership
  • Customer Service
  • Adaptability
  • Attention to Detail

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancement

Timeline

LOGISTICS SPECIALIST

Alto Pharmacy
08.2022 - Current

ACCOUNT EXECUTIVE

R2 LOGISTICS
01.2020 - 07.2022

SALES MANAGER

MACY'S
10.2018 - 12.2020

ASSISTANT STORE MANAGER

VANS
10.2017 - 08.2018

STORE MANAGER

GAME STOP
10.2015 - 09.2017

ASSISTANT STORE MANAGER

THE BUCKLE
09.2013 - 08.2015

ASSOCIATE OF ARTS BUSINESS MANAGEMENT -

VICTOR VALLEY COLLEGE

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Earnest Patton Jr.