Earnest Smith
Rogers,AR
Summary
Detail-oriented and knowledgeable Medical Office Manager, Limited Licensed Radiology Technologist, Registered Medical Assistant and Surgical Technologist skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
13
13
years of professional experience
Work History
Medical Office Manager
Pain Treatment Centers Of America
06.2020 - 06.2023
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Addressed and remedied all patient or team member issues.
- Developed close working relationships with front office and back office staff.
- Developed policies and procedures for effective practice management.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Created and implemented organizational policies and procedures.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Medical Office Manager
Oakes Pain And Family Care
05.2018 - 06.2020
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Developed close working relationships with front office and back office staff.
- Developed policies and procedures for effective practice management.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Registered Medical Assistant
Comprehensive Pain Specialists
08.2014 - 04.2018
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Accompanied physicians through day in fast-paced, stressful environments.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
Surgical Technician
Delta Regional Medical Center
06.2010 - 08.2014
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
Limited Permit X-Ray Technician
PTCOA, Oaks Pain And Family Care, CPS And DRMC
06.2010 - 06.2023
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Checked equipment each day and reported major malfunctions to supervisor for attention.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Prepared and positioned patients for imaging procedures.
- Trained and supervised new radiologic technologists and technicians.
Education
Associate of Applied Science - Emergency Medical Technology
Mississippi Delta Community College
Moorhead, MS05.2010
Associate of Science - Engineering (Pre-Engineering)
Mississippi Delta Community College
Moorhead, MS05.2008
Skills
- Compassionate and Caring
- Continuous Improvement Process
- Office Supplies and Inventory
- Personnel Needs Assessments
- Referral Verification
- Schedule Creation
- Community Outreach
- Electronic Health Records Systems
- Persuasive Communication
- Critical Thinking
- Physician Coordination
- Hiring and Terminations
Timeline
Medical Office Manager
Pain Treatment Centers Of America
06.2020 - 06.2023
Medical Office Manager
Oakes Pain And Family Care
05.2018 - 06.2020
Registered Medical Assistant
Comprehensive Pain Specialists
08.2014 - 04.2018
Surgical Technician
Delta Regional Medical Center
06.2010 - 08.2014
Limited Permit X-Ray Technician
PTCOA, Oaks Pain And Family Care, CPS And DRMC
06.2010 - 06.2023
Associate of Applied Science - Emergency Medical Technology
Mississippi Delta Community College
Associate of Science - Engineering (Pre-Engineering)
Mississippi Delta Community College
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