Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic
Earnestine Jones

Earnestine Jones

Toledo,OH

Summary

Experienced administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive child care and SUTQ experience, willingness to learn and adaptability to changing circumstances. My goal is to leverage my bachelors degree and extensive experience in administration to secure a rewarding position.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Administrator

Learn and Play Academy
Toledo, Ohio
04.2024 - Current
  • Followed up with customer accounts to resolve unpaid or past due accounts.
  • Implemented filing systems to improve document organization and retrieval.
  • Managed office supplies inventory and placed orders when necessary.
  • Assessed company operations for compliance with safety standards.
  • Provided technical assistance with computer hardware and software issues when needed.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Analyzed operational processes and recommended improvements to enhance efficiency.
  • Oversaw inventory management, including ordering office supplies and equipment maintenance.
  • Processed payroll information according to established guidelines.
  • Facilitated communication between departments to support project completion and goal achievement.
  • Checked office stock to determine supply levels and maintain inventory.
  • Served as the primary point of contact for external stakeholders, including clients and partners.
  • Supervised administrative staff, delegating tasks and managing workload distribution.
  • Coordinated meetings, conferences, travel arrangements.
  • Created presentations with Microsoft PowerPoint for management team members.
  • Supported departmental activities by providing clerical assistance.
  • Answered incoming calls and responded to customer inquiries.
  • Updated databases with new employee information, job changes and terminations.
  • Provided general administrative support to staff members.
  • Maintained positive working relationship with fellow staff and management.
  • Performed data entry tasks into computer databases from paper documents.
  • Designed forms and templates to streamline workflow processes within organization.
  • Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Responded promptly to customer complaints in a professional manner.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Processed payroll and managed employee records, ensuring compliance with legal requirements.
  • Improved office organization by developing filing system and customer database protocols.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Ensured compliance with health and safety regulations within the office environment.
  • Prepared presentations using Microsoft Office Suite applications.
  • Maintained filing system for important documents such as contracts and invoices.
  • Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
  • Conducted performance evaluations and recommended training programs for staff development.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Developed and implemented SUTQ state standards for gold rated.

Behavior Specialist

Art Tatum Zone
Toledo, Ohio
09.2021 - 05.2024
  • Facilitated social skills groups to enhance interpersonal interactions.
  • Monitored and recorded client progress towards behavioral goals.
  • Assisted in the training of school personnel in effective classroom management techniques and behavior modification strategies.
  • Worked directly with students and discussed behavioral goals and implementation of behavior intervention programs.
  • Created positive learning environments by utilizing evidence-based practices such as Positive Behavior Interventions and Supports.
  • Collected data via direct student observation and consultation with classroom teachers regarding student behaviors.
  • Designed and delivered personalized learning for each student and advocated for student inclusion and success in general education environments.
  • Provided crisis intervention services when needed.
  • Conducted Functional Behavioral Assessments, developed Behavior Intervention Plans, and monitored student progress in meeting IEP goals.
  • Developed social skills instruction plans for students who exhibit difficulty developing appropriate peer relationships.
  • Monitored student behavior using data collection systems and provided feedback to teachers on effectiveness of interventions implemented.
  • Delivered tutoring sessions to help students grasp complex concepts in one-on-one settings.
  • Defined and communicated rules and enforced through approved disciplinary methods.
  • Provided individual and group behavior intervention services to students with disabilities.
  • Provided crisis management support for students exhibiting challenging behaviors in school settings.
  • Formed deep relationships with parents and students by engaging groups through conferences, emails, texts and phone calls.
  • Presented student behavioral data during IEP meetings to determine plan changes and progress.
  • Advocated for clients in educational and community settings to ensure accommodation of needs.
  • Implemented behavior modification programs to reduce undesirable behaviors.
  • Developed visual supports and other tools to aid in behavior modification.
  • Supported parents by providing guidance on how they can reinforce desired behaviors at home.
  • Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
  • Built relationships with students and guardians through active communication and positive feedback.
  • Participated in interdisciplinary team meetings to discuss student progress, develop recommendations, and collaborate on educational decisions.
  • Maintained accurate records of assessments, observations, interventions, and other activities related to each student's behavioral plan.
  • Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
  • Implemented de-escalation protocols when necessary to help keep students safe while managing their challenging behaviors.
  • Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
  • Offered hands-on learning opportunities to develop student self-esteem and life skills.
  • Enhanced students' physical, behavioral and social skills through class activities.
  • Maintained detailed case notes and documentation in compliance with ethical standards.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Site Coordinator

Art Tatum Zone
Toledo, Ohio
09.2020 - 05.2024
  • Prepared and submitted daily reports on site activities, highlighting any issues or deviations from plans.
  • Maintained accurate records of event activities and attendances.
  • Led site meetings to discuss progress, challenges, and strategies for improvement.
  • Created communications materials including brochures, flyers, posters.
  • Conducted regular meetings with staff to review progress on goals and objectives.
  • Provided support and guidance to site staff, fostering a collaborative and productive work environment.
  • Collaborated with internal departments to coordinate resources for events.
  • Addressed and resolved site issues and conflicts, ensuring minimal impact on project timelines.
  • Maintained accurate records of employee attendance and payroll information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Managed household errands and other essential duties.

Administrator

Mi'kings and Queens
Toledo, Ohio
01.2022 - 04.2024
  • Implemented filing systems to improve document organization and retrieval.
  • Managed office supplies inventory and placed orders when necessary.
  • Assessed company operations for compliance with safety standards.
  • Oversaw inventory management, including ordering office supplies and equipment maintenance.
  • Processed payroll information according to established guidelines.
  • Implemented strategies to take advantage of new opportunities.
  • Facilitated communication between departments to support project completion and goal achievement.
  • Checked office stock to determine supply levels and maintain inventory.
  • Worked closely with human resources to support employee management and organizational planning.
  • Served as the primary point of contact for external stakeholders, including clients and partners.
  • Supervised administrative staff, delegating tasks and managing workload distribution.
  • Coordinated meetings, conferences, travel arrangements.
  • Created presentations with Microsoft PowerPoint for management team members.
  • Supported departmental activities by providing clerical assistance.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Answered incoming calls and responded to customer inquiries.
  • Updated databases with new employee information, job changes and terminations.
  • Provided general administrative support to staff members.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Handled correspondence, including drafting emails, memos, and reports for senior management.
  • Performed data entry tasks into computer databases from paper documents.
  • Designed forms and templates to streamline workflow processes within organization.
  • Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Assisted in the development of new administrative systems, procedures and policies.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Responded promptly to customer complaints in a professional manner.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Processed payroll and managed employee records, ensuring compliance with legal requirements.
  • Improved office organization by developing filing system and customer database protocols.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Ensured compliance with health and safety regulations within the office environment.
  • Maintained filing system for important documents such as contracts and invoices.
  • Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
  • Prepared reports on various projects for management review.
  • Compiled data from multiple sources into comprehensive reports for management review.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Conducted performance evaluations and recommended training programs for staff development.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Bachelor of Arts - Social Work

The University of Toledo
Toledo, OH
06-2016

Associate of Arts - Business Management of Technology International

Owens Community College
Perrysburg, OH
12-2014

Skills

  • Policy writing
  • Resource optimization
  • User access control
  • Travel arrangements
  • Honest and ethical
  • Project coordination
  • Payroll administration
  • Administrative improvement
  • Database management
  • Data analysis
  • Goal setting
  • Strategic planning
  • Project management
  • Continuous improvement
  • Operations management
  • Filing system organization
  • Staff management
  • Program management
  • Timesheet processing
  • Reporting and documentation
  • Schedule coordination
  • Information management
  • Mail handling
  • Record preparation
  • Document control
  • Leadership
  • Email management
  • Policy implementation
  • Recordkeeping and file management
  • Equipment usage tracking
  • Employee supervision
  • Personable and approachable
  • Verbal and written communication
  • Documentation and reporting
  • Supplies ordering
  • Time management
  • Calendar management
  • New hire onboarding
  • Customer service
  • Data confidentiality
  • Client communication
  • Decision-making
  • Data entry
  • Performance improvement
  • Office administration
  • Inventory control
  • 40 wpm typing speed
  • Workflow optimization
  • Conflict resolution
  • Multi-line phone systems
  • Relationship development
  • Task delegation

Affiliations

  • Dance coach
  • cheer coach
  • landscaper
  • organizer
  • cleaner

Accomplishments

  • Honor Society at The University of Toledo
  • Principal List
  • Honor Roll

Certification

  • SCIENCE OF READING
  • AN ECOSYSTEM APPROACH TO DEVELOPING THE FOUNDATION FOR READING IN THE EARLY YEARS
  • THE POWER OF LANGUAGE PRE-SCHOOL
  • BUILDING WORD KNOWLEDGE
  • CHILD ABUSE
  • RECOGNIZING CHILDHOOD TRAUMA
  • SERV SAFE HEALTH DEPARTMENT MANAGER LICENSE

Timeline

Administrator

Learn and Play Academy
04.2024 - Current

Administrator

Mi'kings and Queens
01.2022 - 04.2024

Behavior Specialist

Art Tatum Zone
09.2021 - 05.2024

Site Coordinator

Art Tatum Zone
09.2020 - 05.2024
  • SCIENCE OF READING
  • AN ECOSYSTEM APPROACH TO DEVELOPING THE FOUNDATION FOR READING IN THE EARLY YEARS
  • THE POWER OF LANGUAGE PRE-SCHOOL
  • BUILDING WORD KNOWLEDGE
  • CHILD ABUSE
  • RECOGNIZING CHILDHOOD TRAUMA
  • SERV SAFE HEALTH DEPARTMENT MANAGER LICENSE

Bachelor of Arts - Social Work

The University of Toledo

Associate of Arts - Business Management of Technology International

Owens Community College

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Earnestine Jones