EARNETTE THOMAS
Jacksonville,AR
Summary
I AM A VERY DEPENDABLE PERSON I AM A TEAM LEADER AND PLAYER
Overview
37
37
years of professional experience
Work History
Food Service Manager
PATHFINDER PRESCHOOL
11.2009 - Current
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
- Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Managed budgetary constraints effectively, allocating funds appropriately across various departments based on prioritized needs assessment.
SUPERVISER
Stage Department Store
03.2018 - 08.2020
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
Kitchen Manager
North Metro Hospital
09.1997 - 11.2009
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
EXECTIVE HOUSEKEEPER
Residence Inn Marriott
07.1987 - 03.1997
- Enhanced guest satisfaction by efficiently managing housekeeping operations and maintaining high standards of cleanliness.
- Streamlined inventory control processes for improved cost management and reduced waste in housekeeping supplies.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
- Established productive relationships with vendors to ensure timely delivery of quality products and services.
- Mentored junior housekeeping staff members, fostering a supportive team environment and promoting professional growth.
- Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
- Addressed maintenance issues proactively by coordinating with the engineering department to ensure prompt resolution.
- Maintained accurate records of room status information, enabling efficient room assignment processes during peak occupancy periods.
- Coordinated special cleaning projects such as deep cleaning or event preparation tasks to maintain hotel''s pristine appearance at all times.
- Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.
Education
GED -
C V WHITE
LAKE VIEW ARSkills
- Portion Control
- Hiring Procedures
- Team Development
- Production Records
- Purchasing
- Operations Management
- Quality Control
- Food Presentation
- Health Inspections
- Ordering Supplies
- Cost Control
- Staff Supervision
- Performance Evaluations
Timeline
SUPERVISER
Stage Department Store
03.2018 - 08.2020
Food Service Manager
PATHFINDER PRESCHOOL
11.2009 - Current
Kitchen Manager
North Metro Hospital
09.1997 - 11.2009
EXECTIVE HOUSEKEEPER
Residence Inn Marriott
07.1987 - 03.1997
GED -
C V WHITE