Earta Bislimi
Marble Falls
Summary
An outgoing and connection centered professional with a keen eye for negotiation and communication. Known for being friendly, solution driven, quick to build trust with clients, as well as passionately creating a great customer experience for any individual. Excited to grow in a leasing role where i can connect with future residents, support the sales process, and help others find a place they love to call home.
Overview
7
7
years of professional experience
Work History
Stock and Inventory Coordinator
HEB
09.2024 - Current
- Organized stockroom layout for efficient retrieval and restocking processes.
- Monitored inventory levels to ensure product availability and minimize stock discrepancies.
- Collaborated with team members to streamline receiving and shipping procedures.
- Conducted regular audits to maintain accurate inventory records and reduce shrinkage.
- Developed reports on stock movement trends to inform purchasing decisions.
- Assisted in coordinating seasonal promotions through effective inventory planning strategies.
Culinary Prep and Operations Support
Wingman Smokehouse
02.2025 - 05.2025
- Worked effectively in fast-paced environments.
- Processed various cuts of meat according to customer specifications and quality standards.
- Ensured compliance with food safety regulations during all meat handling procedures.
- Trained new staff on proper cutting techniques and equipment usage.
- Monitored inventory levels, conducting regular stock checks to minimize waste.
- Implemented best practices for maintaining cleanliness and organization in workstations.
Mixologist
Corralito Steakhouse
07.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Guest Experience Specialist
Horseshoe Bay Resort
12.2022 - 07.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Guest Experience Specialist
China Kitchen
01.2019 - 11.2022
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
- Streamlined check-in/out processes for improved efficiency and reduced wait times.
- . Streamlined communication between departments to improve coordination efforts in delivering seamless guest experiences.
- . Fostered a welcoming environment that encouraged positive word-of-mouth referrals and repeat business.
- Managed reservation system efficiently, effectively handling booking modifications or cancellations as needed.
- Resolved conflicts tactfully and diplomatically, ensuring minimal negative impact on guest satisfaction ratings.
Education
High School Diploma -
Marble Falls Highschool
Marble Falls, TXSkills
- Efficient fabric utilization
- Safety awareness
- Production scheduling
- Housekeeping requirements
- Guest engagement
- Target market understanding
- Reliable professional commitment
- High-quality client service
- Memory retention
- Hospitality service expertise
- Time management
- Attention to detail
- Punctual and reliable
- Computer skills
- Team collaboration
- Bilingual in English and Albanian
- Complex Problem-solving
- Ethical awareness
- Research and analysis
- Reading comprehension
- Telephone and email etiquette
- Goal-oriented mindset
- Strong negotiation
- Team building
- Record keeping
- Building rapport
- Client support
Languages
Albanian
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Culinary Prep and Operations Support
Wingman Smokehouse
02.2025 - 05.2025
Stock and Inventory Coordinator
HEB
09.2024 - Current
Mixologist
Corralito Steakhouse
07.2023 - 06.2024
Guest Experience Specialist
Horseshoe Bay Resort
12.2022 - 07.2023
Guest Experience Specialist
China Kitchen
01.2019 - 11.2022
High School Diploma -
Marble Falls Highschool