Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
College Football Player
Linfield University
08.2023 - 12.2025
Enhanced personal athletic performance through rigorous training sessions and dedicated practice.
Provided motivation to fellow athletes during challenging moments of games or practices, contributing to an uplifting environment.
Collaborated with trainers to develop personalized injury prevention plans for each player on the team.
Increased team cohesion by leading regular team-building exercises and activities.
Sales Support Specialist
Dicks Sporting Goods
08.2024 - 05.2025
Managed customer inquiries and provided product knowledge to enhance shopping experience
Boosted sales performance by providing timely and efficient support to the sales team
Streamlined sales processes for increased revenue generation through effective communication and collaboration with cross-functional teams
Media Service Tech
Linfield University
08.2023 - 05.2024
Facilitated communication between various departments troubleshooting tech around campus
Prepared classrooms for professors and ensured all technology was working properly
Coordinated and helped set up school events
Barista
Human Bean
06.2022 - 07.2023
Contributed to a positive team environment through effective communication and collaboration with colleagues
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
Merchandise Stocker
Walmart
10.2021 - 05.2022
Improved sales floor appearance through timely replenishment of products and regular maintenance
Streamlined restocking processes, regularly evaluating merchandise layouts for optimal organization and accessibility
Accelerated the unloading process through organized handling of delivery trucks and effective teamwork
Key Account Manager-Aerospace, Government, and Defense at Wind River SystemsKey Account Manager-Aerospace, Government, and Defense at Wind River Systems