Easton Nessmith
Milwaukee,WI
Summary
Dynamic team leader and effective communicator with proven skills in customer service and time management. Excelled at Dutch Bros by fostering a positive environment and mentoring new hires at Six Flags Over Texas, enhancing team productivity. Demonstrates exceptional adaptability and a results-driven approach, ensuring customer satisfaction and staff development.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Arlington, TX
09.2023 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Pony Ride Operations Trainer
Six Flags Over Texas
Arlington, TX
10.2021 - 07.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Analyzed team performance and identified opportunities for additional training.
- Tracked attendance and evaluated progress for assigned trainees.
- Developed individualized training plans to achieve staff readiness.
- Identified and recommended staff for key positions and departments.
Education
High School Diploma -
Texas Online Preparatory High School
Huntsville, TX05.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Team Leadership
- New Hire Training
- Time Management
Timeline
Barista
Dutch Bros
09.2023 - 06.2024
Pony Ride Operations Trainer
Six Flags Over Texas
10.2021 - 07.2023
High School Diploma -
Texas Online Preparatory High School