Eathan Mancia
Anaheim,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Route Manager
Orkin Pest Control
05.2019 - Current
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Property Manager
Public Storage
07.2017 - 07.2018
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Administered operations to handle needs of more than [Number] tenants across [Number] property units
Customer Service Representative
Target
06.2014 - 07.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information
Education
No Degree - Computer Forensics
DeVry University
Downers Grove, IL03.2024
High School Diploma -
University High School
Irvine, CA06.2014
Skills
- Reading Comprehension
- Customer Consultations
- Safety Regulations Implementation
- Professional Relationships
Timeline
Route Manager
Orkin Pest Control
05.2019 - Current
Property Manager
Public Storage
07.2017 - 07.2018
Customer Service Representative
Target
06.2014 - 07.2017
No Degree - Computer Forensics
DeVry University
High School Diploma -
University High School
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