Emmanuel Unaka
Brockton,MA
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Arch Telecom Inc. T-Mobile Franchiser
09.2022 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Manager
Big Night Entertainment Group Scorpion Bar Seaport
05.2021 - 09.2022
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Store Manager
Mattress Firm South Shore
08.2018 - 05.2021
- Promoted over 3 times within my first 18 months with the company, through various management positions at different locations
- I consistently ranked in the top 10 in sales in the largest and most competitive district
- Grossed approximately $94,000 in one month completing my highest selling month
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
SUFFOLK UNIVERSITY
05.2013
BOSTON COLLEGE HIGH SCHOOL
05.2009
Skills
- Microsoft Windows Office
- Adobe Photoshop
- Digital Marketing
- Coaching and Mentoring
- Hiring and Training
- Sales Leadership
- Goal Setting
- Retail Operations
Timeline
Retail Store Manager
Arch Telecom Inc. T-Mobile Franchiser
09.2022 - Current
Manager
Big Night Entertainment Group Scorpion Bar Seaport
05.2021 - 09.2022
Store Manager
Mattress Firm South Shore
08.2018 - 05.2021
SUFFOLK UNIVERSITY
BOSTON COLLEGE HIGH SCHOOL
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