Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eavoni Ramirez

Roswell,NM

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

13
13
years of professional experience

Work History

Retail Sales Associate

Bath & Body Works
Roswell, NM
08.2024 - Current
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Bartender

Buffalo Wild Wings
Roswell , New Mexico
03.2019 - 10.2023
  • Greeted customers and provided excellent customer service.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Bartender/Waitress

Applebee's Grill + Bar
Roswell, New Mexico
08.2012 - 09.2016
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Balanced daily registers and generated sales reports for management.

Store Manager

Maurices
Roswell, NM
01.2012 - 09.2016
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Strengthened work flow productivity by hiring, managing and developing top talent.

Education

Associate of Science - Criminal Justice

Eastern New Mexico University
Roswell, NM
12-2019

Skills

  • Operational Budgeting Expertise
  • Payroll Administration
  • Database management
  • Fundamental Accounting Skills
  • Approachable Communication Style
  • Employee Supervision
  • Consistently Dependable

Timeline

Retail Sales Associate

Bath & Body Works
08.2024 - Current

Bartender

Buffalo Wild Wings
03.2019 - 10.2023

Bartender/Waitress

Applebee's Grill + Bar
08.2012 - 09.2016

Store Manager

Maurices
01.2012 - 09.2016

Associate of Science - Criminal Justice

Eastern New Mexico University

Similar Profiles

CREATE PROFILE
Eavoni Ramirez