Summary
Overview
Work History
Education
Skills
Successful team performance
Certification
Timeline
Generic

Your Name

Vallejo,CA

Summary

I am a hardworking Motivated Station Manager known for successfully managing any team i join with a smile. I always bring 1000% to anything i do. I take pride in my work and will do what it takes to acheive any goal i set. I love to learn new tasks and skills and my eagerness to learn never fades.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Station Manager

BAY AREA TRUSTED LOGISTICS
RICHMOND, CA
10.2022 - Current
  • Managing a team of 60 employees including 55 drivers and an operations team.
  • Developing and maintaining a positive team environment to support engagement and high performance within our team.
  • Maintaining positive relationships with station leaders and associates.
  • Managing and maintaining the team scorecard, metrics and overall performance.
  • Coaching drivers on any "on or off" the road issues including company standards, policies and performance expectations.
  • Leading and managing the Operations/Dispatch team including fleet.
  • Managing communication of coaching, policies, standards for all team members.
  • Payroll and timecards- (paycom and Adp)
  • Overseeing the final schedule, managing and maintaining the schedule thru out the week in case of coverage issues, removals or any changes.
  • Executing all opening tasks including assigning routes, vans, SUM, load out.
  • Dispatch/Closing as needed.
  • Overseeing Hiring/Onboarding

Safety Manager

Falcon Last Mile LLC
Richmond, CA
01.2022 - 10.2022
  • Managing the team's safety on the road.
  • Managing the team scorecard.
  • Minimizing injuries and safety infractions with the creation of safety coachings, policies and procedures.
  • Coaching and managing driver performance using in person coaching and formal coaching using HERA.

Off The Road Manager

BOX NINJAS LLC
Richmond, CA
11.2019 - 08.2021
  • Driver associate from sept 2019-february 2020
  • Dispatch
  • Hiring- Managing all aspects of hiring.
  • Off the road manager/Administration.

Shipping and Receiving Clerk

JCPenneys -FAIRFIELD
Fairfield, CA
01.2014 - 01.2019
  • Overseeing all shipping and receiving.
  • Participating and assisiting in all floor tasks
  • Maintained inventory of shipping materials and supplies.
  • Organized shipments by sorting and stocking.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Performed regular cycle counts to maintain accurate inventory records.
  • Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
  • Monitored inventory levels and re-ordered supplies when necessary.
  • Researched discrepancies between physical count of items versus inventory system reports.
  • Ensured that stock was properly stored in designated areas according to safety regulations.
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Coordinated with vendors on shipping schedules and backorders.
  • Organized deliveries by sorting and stocking receivables
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Monitored merchandise received and shipped from facility in computer system.

Front Desk Associate

Meritage Resort and Spa
Napa
01.2019 - 01.2019
  • Greeted guests upon arrival and provided excellent customer service.
  • Answered phones, booked reservations, and responded to inquiries from customers.
  • Maintained daily records of all transactions, including payments and cancellations.
  • Assisted with the check-in process for guests by verifying information, issuing room keys, and providing directions to rooms.
  • Provided timely and accurate information regarding hotel services, amenities, local attractions.
  • Monitored lobby activity throughout shift to ensure safety of guests and staff members.
  • Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.
  • Resolved customer complaints in a professional manner while maintaining high standards of service quality.

Administrative Assistant

Thermus Mechanical
El Cerrito, CA
02.2007 - 07.2009
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Directed customer inquiries to appropriate department personnel.
  • Proofread content for typo-free emails and documentation.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Managed office supplies inventory and placed orders when necessary.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Processed invoices for payment using accounting software applications.
  • payroll
  • quickbooks

Education

Phlebotomy

Cal Regional
Napa, CA
06-2019

High School Diploma -

Jesse Bethel Highschool
Vallejo
06-2006

Skills

  • Time management
  • Professionalism
  • Organized
  • Strong Multitasker
  • Self starter
  • Independent worker/ Team Player
  • Reliable
  • Hardworking
  • Quick and Fast thinker
  • Strong strategizing skills
  • Effective and clear communication
  • Quickbooks
  • Microsoft excel, word, etc
  • google sheets, docs, etc
  • amazon chime
  • ADP/ Paycom
  • Slack
  • Typing 80 wpm
  • Up to date with modern technology

Successful team performance

  • My current team BYTD has received merit for 1 year straight of fantastic safety.
  • Over 1 year of a fantastic plus scorecard.
  • #1 in overall station metrics for multiple quarters.

Certification

-CERTIFICATION OF PHLEBOTOMY

-CERTIFICATION OF CPR

Timeline

Station Manager

BAY AREA TRUSTED LOGISTICS
10.2022 - Current

Safety Manager

Falcon Last Mile LLC
01.2022 - 10.2022

Off The Road Manager

BOX NINJAS LLC
11.2019 - 08.2021

Front Desk Associate

Meritage Resort and Spa
01.2019 - 01.2019

Shipping and Receiving Clerk

JCPenneys -FAIRFIELD
01.2014 - 01.2019

Administrative Assistant

Thermus Mechanical
02.2007 - 07.2009

Phlebotomy

Cal Regional

High School Diploma -

Jesse Bethel Highschool