I am a hardworking Motivated Station Manager known for successfully managing any team i join with a smile. I always bring 1000% to anything i do. I take pride in my work and will do what it takes to acheive any goal i set. I love to learn new tasks and skills and my eagerness to learn never fades.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Station Manager
BAY AREA TRUSTED LOGISTICS
RICHMOND, CA
10.2022 - Current
Managing a team of 60 employees including 55 drivers and an operations team.
Developing and maintaining a positive team environment to support engagement and high performance within our team.
Maintaining positive relationships with station leaders and associates.
Managing and maintaining the team scorecard, metrics and overall performance.
Coaching drivers on any "on or off" the road issues including company standards, policies and performance expectations.
Leading and managing the Operations/Dispatch team including fleet.
Managing communication of coaching, policies, standards for all team members.
Payroll and timecards- (paycom and Adp)
Overseeing the final schedule, managing and maintaining the schedule thru out the week in case of coverage issues, removals or any changes.
Executing all opening tasks including assigning routes, vans, SUM, load out.
Dispatch/Closing as needed.
Overseeing Hiring/Onboarding
Safety Manager
Falcon Last Mile LLC
Richmond, CA
01.2022 - 10.2022
Managing the team's safety on the road.
Managing the team scorecard.
Minimizing injuries and safety infractions with the creation of safety coachings, policies and procedures.
Coaching and managing driver performance using in person coaching and formal coaching using HERA.
Off The Road Manager
BOX NINJAS LLC
Richmond, CA
11.2019 - 08.2021
Driver associate from sept 2019-february 2020
Dispatch
Hiring- Managing all aspects of hiring.
Off the road manager/Administration.
Shipping and Receiving Clerk
JCPenneys -FAIRFIELD
Fairfield, CA
01.2014 - 01.2019
Overseeing all shipping and receiving.
Participating and assisiting in all floor tasks
Maintained inventory of shipping materials and supplies.
Organized shipments by sorting and stocking.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Performed regular cycle counts to maintain accurate inventory records.
Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
Received incoming shipments, verifying quantity and quality of items against purchase orders.
Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
Monitored inventory levels and re-ordered supplies when necessary.
Researched discrepancies between physical count of items versus inventory system reports.
Ensured that stock was properly stored in designated areas according to safety regulations.
Maintained accurate records of all goods received and distributed in the warehouse.
Coordinated with vendors on shipping schedules and backorders.
Organized deliveries by sorting and stocking receivables
Coached new staff preparing outgoing and receiving incoming shipments.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Monitored merchandise received and shipped from facility in computer system.
Front Desk Associate
Meritage Resort and Spa
Napa
01.2019 - 01.2019
Greeted guests upon arrival and provided excellent customer service.
Answered phones, booked reservations, and responded to inquiries from customers.
Maintained daily records of all transactions, including payments and cancellations.
Assisted with the check-in process for guests by verifying information, issuing room keys, and providing directions to rooms.
Provided timely and accurate information regarding hotel services, amenities, local attractions.
Monitored lobby activity throughout shift to ensure safety of guests and staff members.
Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.
Resolved customer complaints in a professional manner while maintaining high standards of service quality.
Administrative Assistant
Thermus Mechanical
El Cerrito, CA
02.2007 - 07.2009
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Directed customer inquiries to appropriate department personnel.
Proofread content for typo-free emails and documentation.
Updated contact lists regularly when changes occur in employee status or contact information.
Managed office supplies inventory and placed orders when necessary.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Processed invoices for payment using accounting software applications.
payroll
quickbooks
Education
Phlebotomy
Cal Regional
Napa, CA
06-2019
High School Diploma -
Jesse Bethel Highschool
Vallejo
06-2006
Skills
Time management
Professionalism
Organized
Strong Multitasker
Self starter
Independent worker/ Team Player
Reliable
Hardworking
Quick and Fast thinker
Strong strategizing skills
Effective and clear communication
Quickbooks
Microsoft excel, word, etc
google sheets, docs, etc
amazon chime
ADP/ Paycom
Slack
Typing 80 wpm
Up to date with modern technology
Successful team performance
My current team BYTD has received merit for 1 year straight of fantastic safety.
Over 1 year of a fantastic plus scorecard.
#1 in overall station metrics for multiple quarters.