Luis Castro
The Bronx
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
14
14
years of professional experience
Work History
Security Officer
Grocery Store
03.2021 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Hotel Attendant
Fairfield Inn
04.2018 - 03.2020
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Streamlined room cleaning processes for consistent quality and increased efficiency.
- Maintained hotel cleanliness and appearance, contributing to a welcoming environment for guests.
- Assisted with luggage handling, ensuring timely delivery and careful handling of personal belongings.
- Collaborated with housekeeping team to ensure all rooms were prepared and ready for guest arrivals.
Maintenance
Fairfield Inn
03.2017 - 04.2018
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Fueler
Atlantic Express
12.2011 - 12.2013
- Optimized fuel inventory management through accurate tracking and recordkeeping.
- Reduced downtime for refueling through effective scheduling and coordination with operators.
Maintenance
Bronx Community College
09.2009 - 03.2010
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
High School Diploma -
DeWitt Clinton
DeWitt Clinton HS09.1991
Skills
- Organizational Leadership
- Safety and Security
- Interior and Exterior Cleaning
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Grocery Store
03.2021 - Current
Hotel Attendant
Fairfield Inn
04.2018 - 03.2020
Maintenance
Fairfield Inn
03.2017 - 04.2018
Fueler
Atlantic Express
12.2011 - 12.2013
Maintenance
Bronx Community College
09.2009 - 03.2010
High School Diploma -
DeWitt Clinton