Proven to excel in high-pressure environments, I significantly enhanced guest experiences at The Roundabout Diner & Lounge and past restaurants through exceptional customer service and expert sales techniques. My ability to multitask and engage with customers led to repeat business and increased sales, showcasing my strong work ethic and dedication to excellence.
Overview
15
15
years of professional experience
Work History
Server/Bartender
Roundabout Diner & Lounge
06.2010 - 01.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Always timely & dependable.
Hard worker
Education
High School Diploma -
Dover High School
Dover, NH
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Food running
High volume dining
Sales techniques
Order accuracy
Table bussing
Tableside etiquette
Timeline
Server/Bartender
Roundabout Diner & Lounge
06.2010 - 01.2025
High School Diploma -
Dover High School
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