Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christie Thompson

Jackson,MS

Summary

Dynamic customer service professional with a proven track record at Teleperformance USA, excelling in problem resolution and active listening. Skilled in managing high-stress situations, fostering customer loyalty through empathetic interactions. Adept at multitasking and maintaining safety protocols, contributing to efficient operations in diverse environments.

Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.

Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.

Experienced with loading and unloading various types of materials and goods. Utilizes safe and efficient material handling techniques to maintain workflow. Knowledge of warehouse management systems and inventory control.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

8
8
years of professional experience

Work History

Loader

UPS
2023.08 - Current
  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to 75 pounds on conveyor belts to transport items.
  • Followed all safety and security protocols to minimize risk of injury.
  • Collaborated with team members, resulting in increased productivity and timely deliveries.
  • Operated conveyor systems to efficiently load packages onto delivery vehicles.

Cashier

SUBWAY®Restaurants
2022.05 - 2022.12
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Caregiver

A.V.A Personal Care
2020.01 - 2021.01
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Front Desk Receptionist

Fairfield Inn & Suites by Marriot
2018.01 - 2019.03
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed guest check-ins and check-outs efficiently, ensuring a seamless arrival experience.
  • Coordinated reservations and room assignments using property management software to optimize occupancy rates.
  • Responded to guest inquiries and provided information on hotel services, enhancing overall customer satisfaction.
  • Trained new staff on front desk procedures, promoting consistency in service delivery and operational efficiency.

Education

Associate of Arts - Nursing

Hinds Community College
Raymond, MS
05.2024

Skills

Customer service

Active listening

Critical thinking

Data entry

Problem resolution

Timeline

Loader

UPS
2023.08 - Current

Cashier

SUBWAY®Restaurants
2022.05 - 2022.12

Caregiver

A.V.A Personal Care
2020.01 - 2021.01

Front Desk Receptionist

Fairfield Inn & Suites by Marriot
2018.01 - 2019.03

Associate of Arts - Nursing

Hinds Community College
Christie Thompson