Ebben Bertus Trudo
Kennebunkport
Summary
Experienced customer services with a strong work ethic and proven customer service skills, ranging from front of the house to back of the house food preparation. Quick learner with effective time management abilities, committed to delivering quality results. Offering strong work ethic and excellent attention to detail, eager to learn and develop in professional environment. Brings ability to quickly understand business and customer goals.
Overview
5
5
years of professional experience
Work History
Course Maintenance
Webhannet Golf Club
05.2024 - 08.2024
- Collaborated with course maintenance staff to ensure prime playing conditions, resulting in a consistently high-quality golf experience for players.
Food Truck Manager
Sea Salt Lobster
05.2022 - 08.2023
- Managed food truck operations; the opening and closing, working with the main restaurant chief with food preparation and managing inventory for each shift.
- Trained new staff members on food perpetration, procedures, and safety guidelines for smooth onboarding experiences.
- Optimized workflow by assigning tasks based on individual strengths and skills among the team members.
- Ensured optimal food quality through consistent monitoring, proper storage techniques, and routine inspections.
- Delivered exceptional customer service by addressing issues promptly and professionally during peak service times.
Host/Food Runner
Sea Salt Lobster
05.2019 - 09.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Learned the menu inside and out. Worked the back of the house to do food preparation,
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Bachelor of Science - Engineering
University of Vermont
Burlington, VT05-2028
High School Diploma -
Kennebunk High School
Kennebunk, ME05-2024
Skills
- Customer service
- Team collaboration
- Effective time management
- Quick learner
- Strong work ethic
- Positive Attitude
Timeline
Course Maintenance
Webhannet Golf Club
05.2024 - 08.2024
Food Truck Manager
Sea Salt Lobster
05.2022 - 08.2023
Host/Food Runner
Sea Salt Lobster
05.2019 - 09.2022
Bachelor of Science - Engineering
University of Vermont
High School Diploma -
Kennebunk High School
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