EBENEZER ADUFRO
Aldie,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Project Manager
Smart Roof
01.2023 - Current
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Project Coordinator
Long Home Products
04.2022 - 01.2023
- Streamlined project management processes by implementing new organizational tools and software.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Service Coordinator
Pella Window & Door
08.2019 - 06.2021
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
- Streamlined service coordination processes for improved team productivity and response times.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
Service and Warranty Agent
Window Nation
02.2018 - 05.2021
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
Education
No Degree - Business Analytics
Harvard University
Cambridge, MA01.2024
Master of Arts - Computer And Information Systems Security
University of Essex
Essex,UK02.2022
Bachelor of Arts - Psychology
University of Ghana
Ghana06.2008
Skills
- Logistics Management
- Productivity Improvement
- Financial Administration
- Procedure Development
Timeline
Project Manager
Smart Roof
01.2023 - Current
Project Coordinator
Long Home Products
04.2022 - 01.2023
Service Coordinator
Pella Window & Door
08.2019 - 06.2021
Service and Warranty Agent
Window Nation
02.2018 - 05.2021
No Degree - Business Analytics
Harvard University
Master of Arts - Computer And Information Systems Security
University of Essex
Bachelor of Arts - Psychology
University of Ghana
Similar Profiles
Derek McDonellDerek McDonell
Sales Consultant at Smart RoofSales Consultant at Smart Roof
Drake DavisDrake Davis
Field Mechanic at Smart Roof Home and PerformanceField Mechanic at Smart Roof Home and Performance
Matt DukasMatt Dukas
Residential Roof Estimator at Roof Smart, LLCResidential Roof Estimator at Roof Smart, LLC