Eber Tapia
San Antonio,TX
Summary
Proactive and goal-oriented Assistant Manger with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Knowledgeable Kitchen Manager with comprehensive background in managing kitchen operations, ensuring food safety, following proper procedures and meet company's standards. Demonstrated proficiency in inventory management and staff training.
Overview
12
12
years of professional experience
Work History
Assistant Manager of Operations
Twin Peaks Restaurants
09.2023 - 11.2024
- Collaborated with the Store Manager to develop strategic plans for sales growth and operational improvements.
- Managed daily store operations to ensure optimal customer service and employee productivity.
- Oversaw staff scheduling, ensuring adequate coverage during peak hours while minimizing labor costs.
- Fostered a positive workplace culture by consistently demonstrating leadership qualities such as integrity, professionalism, and open communication.
- Maintained visual merchandising standards throughout the store to create an appealing shopping environment for customers.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored store KPIs regularly to track progress towards goals, adjusting strategies as needed to maximize results.
- Played a key role in achieving consistently high customer satisfaction ratings by addressing concerns promptly and providing solutions that exceeded expectations.
- Promoted a safe work environment by enforcing company safety policies and addressing potential hazards promptly.
Kitchen Operations Manager
Twin Peaks Restaurants
09.2018 - 09.2023
- Reduced food waste through effective inventory management and menu planning.
- Standardized recipes for consistent quality across all dishes, leading to an enhanced guest experience.
- Enhanced food quality by monitoring preparation techniques and providing constructive feedback to staff.
- Developed strong team dynamics with clear communication and regular performance reviews, resulting in increased productivity.
- Successfully managed high-volume kitchen operations during peak hours, ensuring timely delivery of dishes without compromising presentation or taste.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Managed scheduling for kitchen staff, balancing workloads while minimizing overtime expenses.
- Ensured a safe working environment by enforcing strict adherence to health and safety guidelines.
- Trained new kitchen staff members on proper cooking techniques, equipment usage, and sanitation practices for optimal performance.
- Implemented cost control measures to maintain profitability without sacrificing quality or guest satisfaction.
Assistant Executive Chef
Eddie V's Prime Seafood & Steaks
06.2015 - 08.2018
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Contributed to positive workplace culture by fostering open communication channels among team members, leading to increased morale and productivity.
- Ensured consistent high-quality food presentation by closely monitoring plating guidelines and staff adherence.
- Managed inventory and controlled food costs, resulting in reduced waste and increased profits.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Disciplined and dedicated to meeting high-quality standards.
Kitchen Manager
Bavarian Brauhaus
02.2013 - 05.2015
- Reduced food waste through effective inventory management and menu planning.
- Standardized recipes for consistent quality across all dishes, leading to an enhanced guest experience.
- Developed strong team dynamics with clear communication and regular performance reviews, resulting in increased productivity.
- Created a positive workplace culture through team-building activities and open communication channels among all levels of staff.
- Managed scheduling for kitchen staff, balancing workloads while minimizing overtime expenses.
- Trained new kitchen staff members on proper cooking techniques, equipment usage, and sanitation practices for optimal performance.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
High School Diploma -
CBTIS
Veracruz, Mexico01-2001
Skills
- Training and mentoring
- Employee supervision
- Purchasing and planning
- Scheduling coordination
- Operational efficiency
- Staff training and development
- Customer relations
- Sales strategies
- Recruitment
- Effective leader
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager of Operations
Twin Peaks Restaurants
09.2023 - 11.2024
Kitchen Operations Manager
Twin Peaks Restaurants
09.2018 - 09.2023
Assistant Executive Chef
Eddie V's Prime Seafood & Steaks
06.2015 - 08.2018
Kitchen Manager
Bavarian Brauhaus
02.2013 - 05.2015
High School Diploma -
CBTIS
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