Ebermy Gerard
Lancaster,PA
Summary
Professional restoration specialist well-prepared for demands of this role. Experienced in water and fire damage restoration, mold remediation, and structural drying. Known for strong team collaboration, adaptability, and focus on achieving results. Skilled in utilizing industry-standard equipment and techniques to ensure efficient and thorough restoration. Reliable and flexible, ensuring consistent high-quality outcomes.
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
IICRC certification
Water damage restoration
Applied structural drying
Carpet repair & reinstallation
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
3
3
Certification
Work History
Water Restoration Technician/supervisor
Service Master Restore & Cleanup
09.2016 - Current
- Operated water extraction equipment to efficiently remove excess moisture from affected areas.
- Inspected and assessed damage to determine appropriate restoration methods and materials.
- Applied antimicrobial treatments to prevent mold growth in water-damaged locations.
- Collaborated with insurance adjusters to provide accurate reports on restoration progress and needs.
- Maintained inventory of restoration supplies, ensuring availability for ongoing projects.
- Implemented safety protocols during restoration processes to protect team members and clients.
- Trained new technicians in water damage assessment and equipment operation procedures.
- Conducted post-restoration inspections to verify quality and effectiveness of completed work.
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
- Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
- Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
- Consistently met or exceeded company revenue targets through diligent attention to detail in every phase of the restoration process.
- Developed project plans and timelines, ensuring alignment with organizational goals.
- Managed project risks and issues, implementing mitigation strategies proactively.
- Coordinated resource allocation, optimizing team performance and efficiency.
- Mentored junior team members, fostering professional growth and knowledge sharing.
- Evaluated project outcomes, providing insights for future strategic initiatives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Restoration Technician
Paul Davis Restoration
10.2013 - 12.2015
- Conducted thorough damage assessments in residential and commercial properties affected by fire, water, storm, or mold.
- Executed demolition of structural damage using hand and power tools.
- Performed initial site visits to evaluate property conditions.
- Conducted moisture inspections to identify potential hazards.
- Set up restoration equipment according to safety guidelines.
- Documented job progress by taking photos at key stages of completion.
- Completed task assignments and notes in primary operating system, RMS.
- Achieved certification in water restoration to enhance service offerings.
Floor Covering Installer
Keystone job crops
01.2011 - 04.2012
- Earned certifications in floor covering and OSHA, showcasing commitment to professional development.
- Fostered teamwork by offering assistance and guidance to colleagues.
- Supported daily operational activities, enhancing overall productivity with effective collaboration.
- Displayed capability to work autonomously, achieving project targets efficiently.
Dishwasher/Prep Cook
Applebee's
06.2010 - 12.2010
- Managed dishwashing processes while assisting with food preparation tasks.
- Ensured a clean and organized workspace during food preparation activities.
Packing and Shipping
CTDI
01.2010 - 05.2010
- Packed cell phones securely in boxes for shipment. Scanned cell phones to ensure accurate inventory management.
Education
Floor Covering -
Keystone Job Crops
Drums, PA 01.2025 - 04.2025
High School Diploma -
McCaskey
Lancaster, PA03.2010
High School Diploma - Cabinet Making
CTC browns town
Lititz, PA02.2010
Skills
- Technology proficiency (iPhone, iPad, computer)
- Customer service expertise
- Operating system navigation (RMS, Xactimate, MICA)
- Document creation
- Customer communication
- Independent and team collaboration
- On-call participation
- Hazardous environment safety
- Vehicle operation safety
- Confidentiality maintenance
- Power tool use
- Hardware installation
- Client communication
- Sanding and finishing
- Furniture assembly
- Fire damage restoration
- Water damage restoration
- Debris removal
- Budgeting and estimating
- Damage assessment
- Mold remediation
- Smoke and odor removal
- Insurance claim coordination
- Demolition and reconstruction
- Restoration planning
- Contents cleaning
- Structural drying
- Innovative restoration methods
- Manual hand tools operations
- Water damage assignments
- Structure tear-down
- Personal protective equipment
- Fire assignments
- Accurate measurements
- Company truck maintenance
- Biohazard cleanup
- Large restoration projects
- Extraction equipment
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team leadership
- Sewage cleanup
- OSHA compliance
- Preventive care
- Air scrubbing
- Air mover usage
- Trauma scene cleanup
- Moisture detection
- Emergency Board-up
- Pack-out services
- Content cleaning
- Carpet cleaning
- Quality assurance
- Odor control
- Project estimation
- Smoke removal
- Item inspection
- Location assessment
- Dehumidification equipment
- Documentation and reporting
- Disaster recovery
- Photography
- Effective communication
- Cultural understanding
- Relationship building
- Self motivation
- Professionalism
- Project management
- Driving safety
- Valid Driver's license
- Clean driving record
- Safe driving practices
- Punctual and reliable
- Loading and unloading
- Vehicle inspection
- Driving in adverse conditions
- Heavy lifting
Certification
IICRC
Water damage restoration
Applied structural drying
Carpet & reinstallation
Timeline
Floor Covering -
Keystone Job Crops
01.2025 - 04.2025
Water Restoration Technician/supervisor
Service Master Restore & Cleanup
09.2016 - Current
Restoration Technician
Paul Davis Restoration
10.2013 - 12.2015
Floor Covering Installer
Keystone job crops
01.2011 - 04.2012
Dishwasher/Prep Cook
Applebee's
06.2010 - 12.2010
Packing and Shipping
CTDI
01.2010 - 05.2010
High School Diploma -
McCaskey
High School Diploma - Cabinet Making
CTC browns town
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