Ebia Amaya

Work History

Keefe Commissary Pima County Jail

02.2020 - 05.2024

Performed transfers of products and merchandise from warehouse to inmates.
Conducted commissary sales transactions, processed inmate order forms, performed data entry and verified and delivered pulled orders to inmates.
Verified incoming shipments against receiving documents and noted and reported discrepancies, damages or quality concerns.
Processed requests for supplies, prepared merchandise for delivery and prepared packages for delivery according to established procedures.

Krosswood Doors LLC

09.2015 - 02.2019

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.

Gemco, Produce

08.2014 - 07.2015

Interacted with customers by phone, email or in-person to provide information.
Provided clerical support to company employees by copying, faxing and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.

Guimarra Produce Company

06.2013 - 07.2014

Interacted with customers by phone, email or in-person to provide information.
Provided clerical support to company employees by copying, faxing and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.

Charles E. Gillman

08.2010 - 06.2013

Prepared estimates used by management for purposes such as planning, organizing and scheduling work.
Provided accurate estimates by defining scope, timelines, potential setbacks and limitations.
Collected historical cost data to estimate costs for current or future products.
Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.

Sacred Heart Catholic School

03.2007 - 08.2010

Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Supported student physical, mental, and social development using classroom games and activities.
Incorporated multiple types of teaching strategies into classroom.
Graded and evaluated student assignments, papers, and course work.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Observed and monitored children's activities.
Used Software to create, update and maintain documentation and reports.
Assisted children in finding appropriate seating upon entrance to cafeteria.
Cleaned and maintained work areas, equipment and utensils.
Followed food safety practices and sanitation guidelines.
Maintained composure and work quality while under stress.
Trained new staff on food preparation and safety procedures.
Developed and implemented action plans to improve nutrition deficiencies and excesses.
Inspected meals served for conformance to prescribed diets, palatability and appearance.
Assessed nutritional needs of participants to provide individual and family nutrition education.
Generated menus for Number children based on preferences, wellness goals and dietary needs.